I have corrupted the app "Movies and TV"


  1. Posts : 68
    Windows 10 Pro Insider Preview
       #1

    I have corrupted the app "Movies and TV"


    Hi, I'm Cesare and I type from Bologna (Italy) I have a PC with the Windows 10 Pro Insider Preview - Build 21322.rs_prerelease.210220-1651 version installed.
    I got a bit confused with the "Movies and TV" app, as I was trying to install the HEVC or H.265 Codec, to see some movies in .mkv format, but something hag gone wrong installing and uninstalling
    various codecs, I messed up everything and now, when I try to open any movie, always using the "Movies and TV" app, I see only a black screen with some little rotating circle blue colored,
    but the screen remains black and no sound is heard.

    Could you give me some help? Do I have to uninstall the "Movies and TV" app and then reinstall it again for resetting all the settings and the various codecs installations I made?
    It's probably something I should do with powershell, but I don't even have a clue where to start ...
    Could you also recommend me one or more codecs that handle the H.625 video format and the DTS sound format?
    I know that there are specifically codecs made for the "Movies and TV" app, but I have no idea what they are and how to install them.
    Help !!!

    Thanks to those who want help me to solve the problem.
      My Computer


  2. Posts : 23,232
    Win 10 Home ♦♦♦19045.4291 (x64) [22H2]
       #2

    74lobster said:
    Hi, I'm Cesare and I type from Bologna (Italy) I have a PC with the Windows 10 Pro Insider Preview - Build 21322.rs_prerelease.210220-1651 version installed.
    I got a bit confused with the "Movies and TV" app, as I was trying to install the HEVC or H.265 Codec, to see some movies in .mkv format, but something hag gone wrong installing and uninstalling
    various codecs, I messed up everything and now, when I try to open any movie, always using the "Movies and TV" app, I see only a black screen with some little rotating circle blue colored,
    but the screen remains black and no sound is heard.

    Could you give me some help? Do I have to uninstall the "Movies and TV" app and then reinstall it again for resetting all the settings and the various codecs installations I made?
    It's probably something I should do with powershell, but I don't even have a clue where to start ...
    Could you also recommend me one or more codecs that handle the H.625 video format and the DTS sound format?
    I know that there are specifically codecs made for the "Movies and TV" app, but I have no idea what they are and how to install them.
    Help !!!

    Thanks to those who want help me to solve the problem.



    The easiest solution is just use VLC Media Player.

    Official download of VLC media player, the best Open Source player - VideoLAN
      My Computer


  3. Posts : 1,621
    Windows 10 Home
       #3

    Gals, Guys: If worse came to worse, can Windows 10 be Repair Installed like Windows 7 can be Repair Installed?
      My Computer


  4. Posts : 23,232
    Win 10 Home ♦♦♦19045.4291 (x64) [22H2]
       #4

    RolandJS said:
    Gals, Guys: If worse came to worse, can Windows 10 be Repair Installed like Windows 7 can be Repair Installed?


    Sure can...

    Repair Install Windows 10 with an In-place Upgrade
      My Computer


  5. Posts : 2,140
    Windows 11 Pro (latest update ... forever anal)
       #5

    Quite possible that there's nothing wrong, just that built in Windows 10 video player can't cope with the variety of codecs that are required. It's really the bottom of the range for video file players.

    A repair install is a bit drastic at this stage, and I doubt whether it's going to solve anything with the Movies and TV app

    As suggested above @Ghot, VLC player will solve all your problems. It's free. Also could try Daum PotPlayer (similarly free). I've got both.
      My Computers


  6. Posts : 685
    Windows 10 Pro 64-bit
       #6

    Reset the app to fix it.

    I have corrupted the app "Movies and TV"-image.png

    I have corrupted the app "Movies and TV"-image.png
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:21.
Find Us




Windows 10 Forums