Cannot get NetFlix

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  1. Posts : 6
    Windows 10
       #1

    Cannot get NetFlix


    Since installing Windows 10 I cannot watch movies on Netflix. I can access the Netflix website, however, when I click on the show I was watching I get an error message.

    I know it's not the Netflix website because I can watch the movies on my other computer.

    Any suggestions ??
      My Computer


  2. Posts : 22,741
    Windows 10 Home x64
       #2

    SassyRider said:
    Since installing Windows 10 I cannot watch movies on Netflix. I can access the Netflix website, however, when I click on the show I was watching I get an error message.

    I know it's not the Netflix website because I can watch the movies on my other computer.

    Any suggestions ??
    I have the same issue after I did a clean instillation of 10.. it worked fine after I did the upgrade. I suspect that we lost something when the clean install was done and Netflix will have to do something about this.
      My Computer


  3. Posts : 6
    Windows 10
    Thread Starter
       #3

    BunnyJ said:
    I have the same issue after I did a clean instillation of 10.. it worked fine after I did the upgrade. I suspect that we lost something when the clean install was done and Netflix will have to do something about this.
    Bunny, Are you saying you still cannot get the Netflix movies to stream ?
      My Computer


  4. Posts : 22,741
    Windows 10 Home x64
       #4

    SassyRider said:
    Bunny, Are you saying you still cannot get the Netflix movies to stream ?
    I can get them via the website/browser but not through the app. How about you?
      My Computer


  5. Posts : 22,741
    Windows 10 Home x64
       #5

    Here is the Error I get: W8156-80070002

    It says that it's a graphic driver issue.. I bet the win10 drivers aren't compatible with the Netflix app.
      My Computer


  6. Posts : 6
    Windows 10
    Thread Starter
       #6

    I go through the Netflix website - which comes up fine. When I click on the movie I'm currently watching I get the following error message:

    "There was an unexpected error. Please reload the page and try again."

    Of course I tried numerous times and continue to get this error message. This only started after I installed Windows 10.
      My Computer


  7. Posts : 31
    Windows 10
       #7

    What web browser are you using to access Netflix web site ? If your using Internet explorer 11 it will not work
      My Computer


  8. Posts : 22,741
    Windows 10 Home x64
       #8

    BDman said:
    What web browser are you using to access Netflix web site ? If your using Internet explorer 11 it will not work
    The issue is with the Windows Netflix app.. and not a browser issue.
      My Computer


  9. Posts : 31
    Windows 10
       #9

    Ok Sorry
      My Computer


  10. Posts : 22,741
    Windows 10 Home x64
       #10

    BDman said:
    Ok Sorry
    No problem.. thanks for the input and welcome to the forums.

    Jeff :)
      My Computer


 

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