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  1.    17 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 6
    Windows 10

    Cannot get NetFlix


    Since installing Windows 10 I cannot watch movies on Netflix. I can access the Netflix website, however, when I click on the show I was watching I get an error message.

    I know it's not the Netflix website because I can watch the movies on my other computer.

    Any suggestions ??
      My ComputerSystem Spec
  2.    17 Aug 2015 #2
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    Quote Originally Posted by SassyRider View Post
    Since installing Windows 10 I cannot watch movies on Netflix. I can access the Netflix website, however, when I click on the show I was watching I get an error message.

    I know it's not the Netflix website because I can watch the movies on my other computer.

    Any suggestions ??
    I have the same issue after I did a clean instillation of 10.. it worked fine after I did the upgrade. I suspect that we lost something when the clean install was done and Netflix will have to do something about this.
      My ComputerSystem Spec
  3.    17 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 6
    Windows 10
    Thread Starter

    Quote Originally Posted by BunnyJ View Post
    I have the same issue after I did a clean instillation of 10.. it worked fine after I did the upgrade. I suspect that we lost something when the clean install was done and Netflix will have to do something about this.
    Bunny, Are you saying you still cannot get the Netflix movies to stream ?
      My ComputerSystem Spec
  4.    17 Aug 2015 #4
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    Quote Originally Posted by SassyRider View Post
    Bunny, Are you saying you still cannot get the Netflix movies to stream ?
    I can get them via the website/browser but not through the app. How about you?
      My ComputerSystem Spec
  5.    17 Aug 2015 #5
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    Here is the Error I get: W8156-80070002

    It says that it's a graphic driver issue.. I bet the win10 drivers aren't compatible with the Netflix app.
      My ComputerSystem Spec
  6.    17 Aug 2015 #6
    Join Date : Aug 2015
    Posts : 6
    Windows 10
    Thread Starter

    I go through the Netflix website - which comes up fine. When I click on the movie I'm currently watching I get the following error message:

    "There was an unexpected error. Please reload the page and try again."

    Of course I tried numerous times and continue to get this error message. This only started after I installed Windows 10.
      My ComputerSystem Spec
  7.    17 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 31
    Windows 10

    What web browser are you using to access Netflix web site ? If your using Internet explorer 11 it will not work
      My ComputerSystem Spec
  8.    17 Aug 2015 #8
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    Quote Originally Posted by BDman View Post
    What web browser are you using to access Netflix web site ? If your using Internet explorer 11 it will not work
    The issue is with the Windows Netflix app.. and not a browser issue.
      My ComputerSystem Spec
  9.    17 Aug 2015 #9
    Join Date : Aug 2015
    Posts : 31
    Windows 10

    Ok Sorry
      My ComputerSystem Spec
  10.    17 Aug 2015 #10
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    Quote Originally Posted by BDman View Post
    Ok Sorry
    No problem.. thanks for the input and welcome to the forums.

    Jeff
      My ComputerSystem Spec

 
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