Disk drive does not read any DVD's anymore. (Not a hardware problem)


  1. Posts : 5
    windows 7/10
       #1

    Disk drive does not read any DVD's anymore. (Not a hardware problem)


    Hello,

    Since I upgraded to windows10 I am unable to watch movies from a DVD. I can read other kinds of disks just fine, just not movies. For instance, I wanted to watch the sixth Harry Potter movie. So I enter my DVD but my laptop just says there is no disk entered. I thought there was something wrong with my DVD at first. But it works fine in all other devices I have at home. So then I thought the problem must be my disk drive. But then I inserted the bonus DVD of the movie, and this one worked fine. WHAT? How is this even possible, both are DVD's, just the bonus disk doesn't have a movie on it. I tried this with all the harry potter movies we have at home and the same occurred each time, the movie DVD does not work but the bonus DVD (with behind the scenes and whatever) works fine. I have searched all over the internet and haven't found a solution. The only thing I find is people of which their Disk Drive isn't found anymore. But this is not my problem.

    Hopefully someone can help me, my knowledge of computers is pretty limited.

    Thank you in advance :) ,
    KV

    P.S.: It's a laptop, the details can be found on my profile I believe. And I wasn't really sure in which thread I should post this. As it isn't really a hardware problem, I don't think it's a driver problem (my pc says drivers are up to date) so I assumed it must be a software problem.
      My Computer


  2. Posts : 51
    Win 10
       #2

    W10 does not come with a DVD player. Try this free software, thousands of people are using it.

    http://download.cnet.com/VLC-Media-P...-10267151.html
      My Computer


  3. Posts : 5
    windows 7/10
    Thread Starter
       #3

    I have VLC on my laptop. But I can't play anything with it because my pc thinks there is no disk inserted. So there is nothing to be played. I can hear the disk turning for like 2 seconds, then it stops, and then again 2seconds, and then it stops again. (And I insert all the movie dvd's in my dekstop (windows 7) and they all worked. So the problem must be caused by windows 10.)
      My Computer


  4. Posts : 51
    Win 10
       #4

    You may want to reinstall VLC. I can play all DVD's in all my W10 computers.

    Also a complete power down and restart sometimes works for a lot of problems.
      My Computer


  5. Posts : 5
    windows 7/10
    Thread Starter
       #5

    Both did nothing.
      My Computer


  6. Posts : 51
    Win 10
       #6

    Have you talked to Toshiba ?
      My Computer


  7. Posts : 5
    windows 7/10
    Thread Starter
       #7

    No, but I've met one other guy online who has the exact same problem, and he's using an HP laptop. So it would surprise me if the problem was related to my laptop being a Toshiba.
      My Computer


  8. Posts : 51
    Win 10
       #8

    Sorry I couldn't be of more help.

    Good luck.
      My Computer


  9. Posts : 5
    windows 7/10
    Thread Starter
       #9

    No problem, I appreciate your input .
      My Computer


 

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