New
#1
Disk drive does not read any DVD's anymore. (Not a hardware problem)
Hello,
Since I upgraded to windows10 I am unable to watch movies from a DVD. I can read other kinds of disks just fine, just not movies. For instance, I wanted to watch the sixth Harry Potter movie. So I enter my DVD but my laptop just says there is no disk entered. I thought there was something wrong with my DVD at first. But it works fine in all other devices I have at home. So then I thought the problem must be my disk drive. But then I inserted the bonus DVD of the movie, and this one worked fine. WHAT? How is this even possible, both are DVD's, just the bonus disk doesn't have a movie on it. I tried this with all the harry potter movies we have at home and the same occurred each time, the movie DVD does not work but the bonus DVD (with behind the scenes and whatever) works fine. I have searched all over the internet and haven't found a solution. The only thing I find is people of which their Disk Drive isn't found anymore. But this is not my problem.
Hopefully someone can help me, my knowledge of computers is pretty limited.
Thank you in advance :) ,
KV
P.S.: It's a laptop, the details can be found on my profile I believe. And I wasn't really sure in which thread I should post this. As it isn't really a hardware problem, I don't think it's a driver problem (my pc says drivers are up to date) so I assumed it must be a software problem.