Cannot install/uninstall a software


  1. Posts : 2
    Windows 10
       #1

    Cannot install/uninstall a software


    Hi!
    I installed Ivanti Endpoint Manager. I used it for a while. A new version became available. When I was updating it, something went wrong and it failed to upgrade. Please see the screenshot for details. Now, I am trying to completely uninstall this application but it gets stuck at the same step.
    I used Windows uninstaller, also tried CCleaner to uninstall. I get the same result.
    Is there another way to remove this software for good?

    This is a Windows 10, version 1909

    Thanks in advance!
    Cannot install/uninstall a software-ivanti.jpg
      My Computer


  2. Posts : 23,292
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #2

    sakanet said:
    Hi!
    I installed Ivanti Endpoint Manager. I used it for a while. A new version became available. When I was updating it, something went wrong and it failed to upgrade. Please see the screenshot for details. Now, I am trying to completely uninstall this application but it gets stuck at the same step.
    I used Windows uninstaller, also tried CCleaner to uninstall. I get the same result.
    Is there another way to remove this software for good?

    This is a Windows 10, version 1909

    Thanks in advance!


    Uninstall Ivanti


    Most antiviruses and similar products have "removal tools" or the like.
      My Computer


  3. Posts : 13,301
    Windows 10 Pro (x64) 21H2 19044.1526
       #3
      My Computers


  4. Posts : 2
    Windows 10
    Thread Starter
       #4

    Thanks for the suggestion! Unfortunately, i got the same result. Since the original installation didn't complete, it won't uninstall it. I may either contact Ivanti or re-image this computer.

    - - - Updated - - -

    Ghot said:
    Uninstall Ivanti


    Most antiviruses and similar products have "removal tools" or the like.
    Thanks for the link! I have seen it before but unfortunately, i got the same result when used the uninstaller. Since the original installation didn't complete, it won't uninstall it. I may either contact Ivanti or re-image this computer.
      My Computer


  5. Posts : 5,453
    Windows 11 Home
       #5

    sakanet said:
    I have seen it before but unfortunately, i got the same result when used the uninstaller. Since the original installation didn't complete, it won't uninstall it.
    You can use HiBit Uninstaller and the option Forced Removal.
    Attached Thumbnails Attached Thumbnails Cannot install/uninstall a software-capture_12082020_091840.jpg  
      My Computer


 

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