Windows Store not working

Page 3 of 3 FirstFirst 123

  1. Posts : 180
    Windows 10
       #21

    derekellis81 said:
    I got a problem too. Hopefully someone can help me out

    I can open the Windows Store, but the "Free" button to download the apps are all greyed over.

    My Time zone is set correctly to UTC -5 (Eastern Time US)
    Can you post a screen shot of your "free button greyed out".

    Here's how you can grab a screen shot that shows the issue and attach it to a new post.
    Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums
      My Computer


  2. Posts : 26
    Windows 10
       #22

    Windows Store not working-capture.png
      My Computer


  3. Posts : 26
    Windows 10
       #23

    Hi. Did a full power-down/shutdown - restarted - and still cannot delete the user folder left over from the deleted account.

    Bummer.

    Looks like I need to consider a Reset your PC. But I'm a bit worried about doing this, too, as some have reported their problems have gotten worse after doing so....

    Stumped.
      My Computer


  4. Posts : 26,338
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #24

    stocktiki said:
    Looks like I need to consider a Reset your PC. But I'm a bit worried about doing this, too, as some have reported their problems have gotten worse after doing so....

    Stumped.
    If you have a separate install media, such as a USB, you could do a clean install. Just backup all your libraries, get any drivers you need that 10 doesn't have, if you have any 3rd party installers, back them up too. Very important: software that requires a key(such as Pro versions) should have the codes saved to a file with notepad or word for easy access. Then do your clean install. Just remember during and after installation: Do not enter the Windows activation key, just skip>skip>do this later... Windows will automatically activate, when you go online, and it connects with the servers. Just go to settings>Update and Security>Activation.
      My Computers


  5. Posts : 180
    Windows 10
       #25

    stocktiki said:
    Hi. Did a full power-down/shutdown - restarted - and still cannot delete the user folder left over from the deleted account.

    Bummer.

    Looks like I need to consider a Reset your PC. But I'm a bit worried about doing this, too, as some have reported their problems have gotten worse after doing so....

    Stumped.
    If you have a 3rd party Anti-Virus program, do a complete uninstall before starting a clean install of Windows 10. Use an uninstall tool if one is available.
    I have been using Windows Defender and it works well with Windows 10. (thanks for posting Cliff)
      My Computer


  6. Posts : 26,338
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #26

    No problem David:). Reinstalls are drastic, but after the being in the insider program from October till Build 10240, I have installs down to a science now.
      My Computers


  7. Posts : 26
    Windows 10
       #27

    What would be the best option:

    1) Use the Settings>Update & Security > Recovery > Reset the PC option
    2) Use the media creator to create an ISO and then bootable DVD and perform a "repair"
    3) Use the media creator to create an ISO and then a bootable DVD and reinstall
    4) Use the media creator to "upgrade" this PC - basically upgrading the Windows 10 to Windows 10
      My Computer


  8. Posts : 180
    Windows 10
       #28

    Hello stocktiki,

    Do you have your files, photos and documents backed up? Because I have everything backed up on my EXTERNAL HARD DRIVE, I chose to do a clean install using this tutorial.

    Windows 10 - Clean Install

    This might not be the best option for you. Wait and let Cliff S. reply. He has a lot more experience than me.
    It looks like he is offline, be patient.
      My Computer


  9. Posts : 26,338
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #29

    DavidG said:
    Hello stocktiki,

    Do you have your files, photos and documents backed up? Because I have everything backed up on my EXTERNAL HARD DRIVE, I chose to do a clean install using this tutorial.

    Windows 10 - Clean Install

    .
    Yup what David said:)
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:41.
Find Us




Windows 10 Forums