Desktop shortcut icon ot responding


  1. Posts : 40
    Win 10 Home (x64) Version 1809 (build 17763.379)
       #1

    Desktop shortcut icon ot responding


    I used the software yesterday and when I returned to use it again (to copy from an iphone to pc) the icon on the desktop would not respond.Got a revolving circle then nothing.It is Touch CopyTOUCH COPY. ERROR docx.docx
    Desktop shortcut icon ot responding Attached Files
      My Computer


  2. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #2

    Was the iPhone connected the same way as when it was working?
      My Computer

  3. Ghot's Avatar
    Posts : 9,752
    Win 10 Home 10.0.19043.964 (x64) [21H1]
       #3

    editman99 said:
    I used the software yesterday and when I returned to use it again (to copy from an iphone to pc) the icon on the desktop would not respond.Got a revolving circle then nothing.It is Touch CopyTOUCH COPY. ERROR docx.docx



    To post screenshots on Ten Forums...

    Option One, here: How to Upload and Post Screenshots and Files at Ten Forums
      My Computer


  4. Posts : 40
    Win 10 Home (x64) Version 1809 (build 17763.379)
    Thread Starter
       #4

    Everything was connected in exactly the same way ie same cable, same USB port.
    This is the error message that shows
    Touchcopy.exe-Application Error
    X The exception unknown software exception (0xe0434352) occurred in the application at location
    0x00007FFA78BC3E49
    I typed this error message because I am having trouble inserting the screenshot of it.
      My Computer

  5. dalchina's Avatar
    Posts : 30,443
    Win 10 Pro (1903)
       #5

    Desktop shortcut icon ot responding-screenshot-.png

    and wait a moment before clicking upload.

    A very few people have browser configurations that interfere.
      My Computers


 

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