Windows 10 Store error

Hello all, I new here so I hope I posted this to the right place. over the summer I built a new computer so this install of windows is only a few months old. I wanted to play halo wars again but I can't install the game. I just get the something happened on our end error and to please try again later. All apps give me this error so I cant install anything from the Microsoft store.

Ive done about every thing I can think of, reset the store cache, uninstalled and reinstalled with power shell commands. I even tried a repair install of windows no change. besides a clean install I don't know what else to try? The store hasn't worked from day one, I found out after trying to install itunes. I have no other problems with the computer other wise, If I log into my account on a other computer the store works, so I guess its not my account. On on windows 10 pro 2004 build 19041 .

Welcome to TenForums!

Let's try the Windows Store Troubleshooter to see if that helps. Please see this tutorial for details:

Run Windows Store Apps Troubleshooter in Windows 10

hsehestedt said:

Welcome to TenForums!

Let's try the Windows Store Troubleshooter to see if that helps. Please see this tutorial for details:

Run Windows Store Apps Troubleshooter in Windows 10

Troubleshooter didn't find any problems.

Sorry to hear that this did not help.

Take a look at this thread:

https://answers.microsoft.com/en-us/...b-5db7663d2a41

Before you read and start trying to follow all the suggested steps, note that this particular person found that simply logging out of the store and back in resolved the issue for them. If you tried this already, then look at the rest of the steps.

FYI, when you respond back, please excuse me if I don't reply back too quickly. It's now 2:45 AM for me and I'm going to get some shuteye. I see that it's rather early for you as well .

Find a camera, smartphone camera, or use the snipping tool to post images into the thread:

Take Screenshot in Windows 10
https://support.microsoft.com/en-gb/...re-screenshots
How to Upload and Post Screenshots and Files at Ten Forums


Rerun the troubleshooter that hsehestedt posted > upload the detailed results into the thread


1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan

7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

8) Run through these Microsoft links > post images into the thread

https://support.microsoft.com/en-us/...lems-with-apps
https://support.microsoft.com/en-us/...oes-not-launch
https://support.microsoft.com/en-us/...emove-programs
https://support.microsoft.com/en-us/...or-install-app

hsehestedt said:

Sorry to hear that this did not help.

Take a look at this thread:

https://answers.microsoft.com/en-us/...b-5db7663d2a41

Before you read and start trying to follow all the suggested steps, note that this particular person found that simply logging out of the store and back in resolved the issue for them. If you tried this already, then look at the rest of the steps.

FYI, when you respond back, please excuse me if I don't reply back too quickly. It's now 2:45 AM for me and I'm going to get some shuteye. I see that it's rather early for you as well .

Ive tried all that before but for giggles I tried again. didn't help. But I did notice on When they have you manually stop windows updates in cmd the command line C:\Windows\SoftwareDistribution SoftwareDistribution.old says accses denied Also said that with C:\Windows\System32\catroot2 Catroot2.old . I opened the command prompt as administer and with the internet off like they said to.

zbook said:

Find a camera, smartphone camera, or use the snipping tool to post images into the thread:

Take Screenshot in Windows 10
https://support.microsoft.com/en-gb/...re-screenshots
How to Upload and Post Screenshots and Files at Ten Forums


Rerun the troubleshooter that hsehestedt posted > upload the detailed results into the thread


1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan

7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

8) Run through these Microsoft links > post images into the thread

https://support.microsoft.com/en-us/...lems-with-apps
https://support.microsoft.com/en-us/...oes-not-launch
https://support.microsoft.com/en-us/...emove-programs
https://support.microsoft.com/en-us/...or-install-app

ok I will try that and report back.

- - - Updated - - -

Microsoft Windows [Version 10.0.19041.508]
(c) 2020 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32> sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.329

Image Version: 10.0.19041.508

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.329

Image Version: 10.0.19041.508

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32> sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32> chkdsk /scan
The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...
435200 file records processed.
File verification completed.
Phase duration (File record verification): 2.77 seconds.
7228 large file records processed.
Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.
Phase duration (Bad file record checking): 0.43 milliseconds.

Stage 2: Examining file name linkage ...
613 reparse records processed.
531934 index entries processed.
Index verification completed.
Phase duration (Index verification): 5.06 seconds.
0 unindexed files scanned.
Phase duration (Orphan reconnection): 576.08 milliseconds.
0 unindexed files recovered to lost and found.
Phase duration (Orphan recovery to lost and found): 0.48 milliseconds.
613 reparse records processed.
Phase duration (Reparse point and Object ID verification): 3.61 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 59.58 milliseconds.
48368 data files processed.
Phase duration (Data attribute verification): 0.24 milliseconds.
CHKDSK is verifying Usn Journal...
40433416 USN bytes processed.
Usn Journal verification completed.
Phase duration (USN journal verification): 173.28 milliseconds.

Windows has scanned the file system and found no problems.
No further action is required.

976122938 KB total disk space.
295870960 KB in 182398 files.
120480 KB in 48369 indexes.
0 KB in bad sectors.
576678 KB in use by the system.
65536 KB occupied by the log file.
679554820 KB available on disk.

4096 bytes in each allocation unit.
244030734 total allocation units on disk.
169888705 allocation units available on disk.
Total duration: 8.66 seconds (8661 ms).

C:\WINDOWS\system32>

- - - Updated - - -

I couldn't get the file uploader to cooperate. I think the pictures are to big. I tried to downscale them but they were still 3.5 mb, i think this site only lets up tp 2.0 mb . so I just uploaded to drop box.

Dropbox - IMG_0418.JPG - Simplify your life

Dropbox - IMG_0419.JPG - Simplify your life

https://www.dropbox.com/s/xxdw7n7u0h..._0420.JPG?dl=0

https://www.dropbox.com/s/eddvye4oas..._0421.JPG?dl=0

https://www.dropbox.com/s/zrhv7ebm9p..._0422.JPG?dl=0

I guess no one has anymore ideas?

Got a new 2 tb m.2 drive . So brand new windows 10 install and Microsoft store now works . So apparently it’s a registry problem or something. Who knows .