Page 4 of 5 FirstFirst ... 2345 LastLast
  1.    02 Sep 2015 #31
    Join Date : Aug 2015
    Posts : 610
    W10

    I don't have iTunes installed, so I cannot tell you, what the right permissions are. However, I think the "Trusted Installer" will have to have at least some rights.

    Maybe someone can look that up!
      My ComputerSystem Spec
  2.    03 Sep 2015 #32
    Join Date : Aug 2015
    Posts : 578
    Win10 & Win7
    Thread Starter

    Quote Originally Posted by Joergi View Post
    I don't have iTunes installed, so I cannot tell you, what the right permissions are. However, I think the "Trusted Installer" will have to have at least some rights.

    Maybe someone can look that up!
    Here are the permission that my installation of iTunes has:
    All Application Packages: Read and execute; Read
    System: All except Special permissions
    Administrators (on this PC): Same as system
    Users (on this PC): Read and execute; Read
    The installer/uninstaller is work fine on my PC so hopefully someone who is having the msi problem can tell us what permissions iTunes has on their PC. If so maybe we can solve this issue.
      My ComputerSystem Spec
  3.    03 Sep 2015 #33
    Join Date : Aug 2015
    Posts : 7
    Windows 7

    Quote Originally Posted by SoFine409 View Post
    Also the icon in the control panel remove/change programs applet was also generic. I think this is a strong indicator that something in the registry isn't right.
    This is true for me too: the applet for iTunes is generic. I'd be happy to work with regedit if necessary but I've not done it before - I'd need careful guidance!
      My ComputerSystem Spec
  4.    03 Sep 2015 #34
    Join Date : Aug 2015
    Posts : 578
    Win10 & Win7
    Thread Starter

    Quote Originally Posted by FergusPearson View Post
    This is true for me too: the applet for iTunes is generic. I'd be happy to work with regedit if necessary but I've not done it before - I'd need careful guidance!
    I agree with your concern about working in the registry. FYI, creating a restore point saves a copy of the registry so if a mistake is made it can be undone since there is no "undo" in regefit and any change takes effect immediately.

    So as I understand it you are still not able to uninstall iTunes, right. If so then plz take a look at Halasz's post about CCleaner (free version). I downloaded it this morning and worked a bit with it. It's very nice. Be sure to go to the home site and downloaded it so you don't get a lot of add on junkware with it. I've read lots of recommendations for uninstalling damaged software with CCleaner so I think this might be your best bet at this point and you might avoid having to mess with needing editing the registry.

    Before you use it I would create a restore point (tutorial is on this site) and also make a full backup of the drive your system is on, just for piece of mind. Then use CCleaner to uninstall iTunes and the other Apple software in the order that apple recommends. I think one of my earlier posts has a link to the Apple information. I have looked at the use guide for CCleaner and I think it work much like the windows version.

    if anything goes wrong you can use the restore point and or the backup to undo everything.
    Last edited by SoFine409; 03 Sep 2015 at 13:59.
      My ComputerSystem Spec
  5.    04 Sep 2015 #35
    Join Date : Aug 2015
    Posts : 7
    Windows 7

    Quote Originally Posted by SoFine409 View Post
    That's definitely something I would try - great suggestion!
    Maybe I could try this. How would I go about putting in the right NTFS permissions?
      My ComputerSystem Spec
  6.    04 Sep 2015 #36
    Join Date : Aug 2015
    Posts : 7
    Windows 7

    Quote Originally Posted by SoFine409 View Post
    Before you use it I would create a restore point (tutorial is on this site) and also make a full backup of the drive your system is on, just for piece of mind.
    Thanks for all your help so far - but as a novice I need a little help on this. I've created a restore point and I feel I should do a full backup. I use an external harddrive but it is FAT rather than NTFS, so it won't allow a system image to be created, which I presume would be the best thing to do. So I'm intending to convert my external drive to NTFS. On that drive I only keep backup and pictures. Websites tell me that converting is simple with no need to format, and no loss of data or anything, but I wanted to check with you guys who have been so helpful to me here. Is it ok to do this?
      My ComputerSystem Spec
  7.    04 Sep 2015 #37
    Join Date : Aug 2015
    Posts : 610
    W10

    Doing a backup before you start is a good idea.

    I have found this guide on how to convert the disk: Convert FAT32 to NTFS Without Formatting or Losing Data

    I have not tested it, but it looks like these two simple steps would do the trick.
      My ComputerSystem Spec
  8.    04 Sep 2015 #38
    Join Date : Aug 2015
    Posts : 578
    Win10 & Win7
    Thread Starter

    Quote Originally Posted by FergusPearson View Post
    Thanks for all your help so far - but as a novice I need a little help on this. I've created a restore point and I feel I should do a full backup. I use an external harddrive but it is FAT rather than NTFS, so it won't allow a system image to be created, which I presume would be the best thing to do. So I'm intending to convert my external drive to NTFS. On that drive I only keep backup and pictures. Websites tell me that converting is simple with no need to format, and no loss of data or anything, but I wanted to check with you guys who have been so helpful to me here. Is it ok to do this?
    I agree with Joergi post but like him I have never done it although it appears to be straightforward. If you concerned you could always burn a DVDs of your pictures. It never hurts to have price of mind when you do something new.
    UPDATE: One simple thing that you could try before CCleaner is to boot in Safe Mode and try the Apple update again. This would circumvent any third party driver conflicts that might be uninstaller finding the msi.
    Last edited by SoFine409; 04 Sep 2015 at 07:06.
      My ComputerSystem Spec
  9.    04 Sep 2015 #39
    Join Date : Jul 2015
    Posts : 3,813
    10 Pro

    Quote Originally Posted by SoFine409 View Post
    One simple thing that you could try before CCleaner is to boot in Safe Mode and try the Apple update again. This would circumvent any third party driver conflicts that might be uninstaller finding the msi.
    I was only suggesting usig CCleaner to find the paths that the .msi is expected to be in.

    Don't press Fix selected issues and delete all the iTunes keys. Then you'll really have a problem
      My ComputerSystem Spec
  10.    04 Sep 2015 #40
    Join Date : Aug 2015
    Posts : 7
    Windows 7

    Quote Originally Posted by Joergi View Post
    Doing a backup before you start is a good idea.

    I have found this guide on how to convert the disk: Convert FAT32 to NTFS Without Formatting or Losing Data

    I have not tested it, but it looks like these two simple steps would do the trick.
    I've tried to convert my FAT32 drive to NTFS but eventually got the message: "the conversion failed" (I tried it twice - same result). I also tried the Apple update in Safe Mode but that didn't work either. I'll try Halasz's idea of using CCleaner to find the proper path for the msi file, and try putting it there. If that fails I could use CCleaner to uninstall all the itunes stuff (hopefully except the files) and then install iTunes completely new. Should that work?? But I've had enough for today! I probably won't be able to get back to this till Monday. Thanks again for all the help.
      My ComputerSystem Spec

 
Page 4 of 5 FirstFirst ... 2345 LastLast


Similar Threads
Thread Forum
Solved iTunes fails to install
I am trying to install iTunes 12.2.1 on Windows 10 Pro. During installation I get two errors, I believe they are connected. I am running this as Administrator from a User account. I have also tried running it with Windows 7 compatibility checked,...
Software and Apps
syncing itunes
For some reason; itunes keeps giving me the message "itunes can not sync your phone because you do not have enough access privileges" or something to that extent. And the odd thing is for some reason it just started happening today. The syncing had...
Software and Apps
Will update Win7>Win10 deactivate second Win7 drive in a Dual boot?
Here's the situation. I have a 17" laptop with two Win 7 drives set up with dual boot. One is a 128gb SSD with all my work software. (AutoCad, Rhino, etc) The other is a new 256 SSD with only the Win7 OS installed. Both use the same laptop...
General Support
Solved Access privileges for iTunes
iTunes will not sync because every time I try it says you do not have sufficient access privileges to sync. Can anyone help me out with this one?
Software and Apps
iTunes
iTunes appears to install OK but will not open on my system (Build 9926) anyone else having this issue?
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:03.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums