Page 1 of 2 12 LastLast

  1. Joined : Aug 2015
    Posts : 31
    windows 10 Pro 64bit
       14 Aug 2015 #1

    Mail & Calendar app crashes on opening


    Hi all.

    After last update, my win10 will not open my mail & calendar app.
    Whenever I open the app, it starts up, loads the mail, and then shuts down again.

    I am getting this from my event viewer:
    Faulting application name: HxMail.exe, version: 16.0.6106.4200, time stamp: 0x55c35c2b
    Faulting module name: wlibim.dll, version: 16.0.6106.4200, time stamp: 0x55c35d0c
    Exception code: 0xc0000005
    Fault offset: 0x0000000000300440
    Faulting process id: 0xfb0
    Faulting application start time: 0x01d0d69e5daf48da
    Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6106.42001.0_x64__8wekyb3d8bbwe\HxMail.exe
    Faulting module path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6106.42001.0_x64__8wekyb3d8bbwe\wlibim.dll
    Report Id: 0cd88223-3864-482a-8fb5-a559072eff3b
    Faulting package full name: microsoft.windowscommunicationsapps_17.6106.42001.0_x64__8wekyb3d8bbwe
    Faulting package-relative application ID: microsoft.windowslive.mail

    Any suggestions?
      My System SpecsSystem Spec

  2.    14 Aug 2015 #2

    Here are some suggestions I found for you.

    Linky
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 31
    windows 10 Pro 64bit
       14 Aug 2015 #3

    I tried that... Doesn't work..
    Tried both as local accout, MS account. Did reboot in between.
      My System SpecsSystem Spec


  4. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,895
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       14 Aug 2015 #4

    Try turning location off for both(only those two) in the settings app.

    Click image for larger version. 

Name:	001.png 
Views:	23 
Size:	54.8 KB 
ID:	31290
    Last edited by Cliff S; 17 Aug 2015 at 16:53.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 31
    windows 10 Pro 64bit
       14 Aug 2015 #5

    Turning off location didn't work either
      My System SpecsSystem Spec


  6. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,895
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       14 Aug 2015 #6

    Have you already tried typing wsreset in the run dialog o reset the Store and Universal Apps?

    If that hasn't/doesn't work(ed):

    Try this tutorial: Store - Re-register in Windows 10

    And this one too: Apps - Re-register in Windows 8 and 10

    Note: You will have to go into settings app and check settings like Privacy>Location and your app settings too after re-registering.
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 31
    windows 10 Pro 64bit
       14 Aug 2015 #7

    Nope... Still nothing
      My System SpecsSystem Spec


  8. Joined : Feb 2015
    Bamberg Germany
    Posts : 12,895
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       14 Aug 2015 #8

    Have you tried running Disk cleanup as admin and cleaning up windows update(reboot needed)?

    Then you can try fixing the files by copy & pasting in an Admin
    Command Prompt:

    Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause

    And let it run through then
    reboot and run it again to check if it cleaned everything. It
    may take a while depending on your hardware(HDD or SSD), and it may
    appear to freeze at 20% on the third part, just be patient and
    let in run out.
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 31
    windows 10 Pro 64bit
       15 Aug 2015 #9

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384


    Image Version: 10.0.10240.16384


    [==========================100.0%==========================]
    The operation completed successfully.


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.


    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.


    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384


    Image Version: 10.0.10240.16384


    [==========================100.0%==========================]


    Error: 0x800f081f


    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.


    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.


    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.
    Press any key to continue . . .
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 31
    windows 10 Pro 64bit
       17 Aug 2015 #10

    Bump for solutions...
    I have now tried to reset my windows, but that wouldn't work "Could not reset your PC".
    So I am still having issues with my mail app.
    It is only the mail app, and not people or calendar that is crashing on startup.
      My System SpecsSystem Spec


 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Solved Mail and Calendar app won't launch
Hi, I have a weird issue. My mail and calendar app will not launch. This started happening on Friday 7 August 2015 after the first cumulative update. I am on Windows 10 Home 64 bit. I have a Sony Vaio laptop and my installation is an...
Software and Apps
Mail and Calendar Apps won't open
My Mail and Calendar Apps worked well for about a week, but today neither will open. How can I get them to open?
Browsers and Email
Anyone able to use Mail and Calendar apps?
I haven't been able to successfully use either Mail or Calendar, I've tested with an Office 365 account and a Gmail account. In both instances each app sits there for hours after I add the account, no data syncs (Mail says "Still working on it")...
Software and Apps
Mail/Calendar: non-Gmail w/ Google Calendar, have to add account twice
Hi, I have a GMX e-mail address which I added as an "other" account in the Mail app. However, I also have a Google Calendar connected to this account. As an "other" account, I cannot see my Google calendar in the calendar app. If I add the...
Browsers and Email
Mail and Calendar default application
In default application, mail and calendar apps does not show default app. It shows add button. When I try to add, it shows no app is installed. But Microsoft mail and calendar app is installed. How to go about it.
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:18.
Find Us
Twitter Facebook Google+



Windows 10 Forums