1.    13 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 2
    Windows 10 Home

    Store App grayed out in Windows 10 upgrade from 8.1


    I upgraded on 7/29 and none of my Store Apps work. Store app is grayed out with a download arrow. I have run sfc /scannow and DISM restore health commands. There are no issues. I saw a command to fix the issue in another part of the forum, which I ran and completed but still no joy. That command:

    Add-AppxPackage -DisableDevelopmentMode -Register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_2015.8.3.0_x64__8wekyb3d8bbwe\AppxManifest.xml"


    Click image for larger version. 

Name:	StoreAppReReg-error.PNG 
Views:	7 
Size:	81.5 KB 
ID:	31168

    I have gone though Brink's excellent Tutorials on re-registering Store and all apps. When reregistering Store, attachment "Error Store Reg" gives the details.

    When I try and re-register all apps, attachment "StoreAppReReg-error" shows the errors.

    Click image for larger version. 

Name:	Error Store Reg.PNG 
Views:	9 
Size:	58.7 KB 
ID:	31169

    When I run wsreset.exe, I get the error "ms-windows-store:PurgeCaches. The application cannot be started. Try reinstalling the application to fix the problem". I have been reluctant to do this in case I lose StoreApp altogether after removal and cannot install again.

    Would greatly appreciate any help. Have spent hours on this issue
    Last edited by Brink; 14 Aug 2015 at 06:49. Reason: atttached your uploaded images
      My ComputerSystem Spec
  2.    22 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 26
    Windows 10

    Same problem here. Windows Store opens splash screen then closes. Would love to fix this without resetting.
      My ComputerSystem Spec
  3.    24 Sep 2015 #3
    Join Date : Sep 2015
    London, UK
    Posts : 22
    Windows 10

    Exactly same problem here.

    The error in the log is:
    Activation of the app Microsoft.WindowsStore_8wekyb3d8bbwe!App for the Windows.Protocol contract was blocked with error 0x80073CFC because its package is in state: 64.
      My ComputerSystem Spec
  4.    01 Oct 2015 #4
    Join Date : Aug 2015
    Posts : 12
    Windows 10 Pro

    Hi guys,

    I have the same problem as you.
    I have tried all the suggestions I have found at different Win 10 forums.

    Tommy
      My ComputerSystem Spec
  5.    01 Oct 2015 #5
    Join Date : Aug 2015
    Posts : 28
    Windows 10

    New windows update that was pushed, KB3093266, fixed my Windows Store problem. Though I probably will not use the Store, I still feel better that all Apps in Windows 10 are at least working now.
      My ComputerSystem Spec
  6.    02 Oct 2015 #6
    Join Date : Aug 2015
    Posts : 12
    Windows 10 Pro

    Quote Originally Posted by Holydoc View Post
    New windows update that was pushed, KB3093266, fixed my Windows Store problem. Though I probably will not use the Store, I still feel better that all Apps in Windows 10 are at least working now.
    Well, I got the KB3093266 as well yesterday. It did not fix the Store and Apps problem but fixed another problem I had with Start Menu.
      My ComputerSystem Spec
  7.    02 Oct 2015 #7
    Join Date : Sep 2015
    London, UK
    Posts : 22
    Windows 10

    It magically started working last night, after nearly 3 weeks of crashing. It might have been the automatic update, not sure because I didn't actively choose to install an update.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Windows Store error code 0x801901F7, can't launch Windows Store
Yesterday my Windows Store is working, but can't download or update any apps in Windows Store. After I turned off the PC for a few of hours then I open up the Windows Store and I get the error.. Screenshot: 29117 If anyone known how to fix...
Software and Apps
Solved Automatic App Updates Grayed Out
It says to contact the system admin about changing that setting, but I am the one and only user of this computer... 28719
Software and Apps
Windows Store missing after doing in-place upgrade from 8.1 to 10
Not sure why this happened, but I did an inplace-upgrade using the .iso created from the Media Tool Creator. When i checked apps on Windows 10, none of my Windows apps where there. I logged into another account and there was also no Windows apps. Is...
Software and Apps
Store Games not signing in as my store login
My PC email and my Xbox email are different and I don't want to make a whole new account on my PC for this to work. I'm on build 10240. Sorry if this a confusing lol. So when I go to the store on my pc and download one of the games that say Xbox...
General Support
Mobile Updates to Windows Store and Windows Phone Store policies
Source...
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:18.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums