Store App grayed out in Windows 10 upgrade from 8.1

Surfnot · 13 Aug 2015

I upgraded on 7/29 and none of my Store Apps work. Store app is grayed out with a download arrow. I have run sfc /scannow and DISM restore health commands. There are no issues. I saw a command to fix the issue in another part of the forum, which I ran and completed but still no joy. That command:

Add-AppxPackage -DisableDevelopmentMode -Register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_2015.8.3.0_x64__8wekyb3d8bbwe\AppxManifest.xml"

Store App grayed out in Windows 10 upgrade from 8.1-storeapprereg-error.png

I have gone though Brink's excellent Tutorials on re-registering Store and all apps. When reregistering Store, attachment "Error Store Reg" gives the details.

When I try and re-register all apps, attachment "StoreAppReReg-error" shows the errors.

Store App grayed out in Windows 10 upgrade from 8.1-error-store-reg.png

When I run wsreset.exe, I get the error "ms-windows-store:PurgeCaches. The application cannot be started. Try reinstalling the application to fix the problem". I have been reluctant to do this in case I lose StoreApp altogether after removal and cannot install again.

Would greatly appreciate any help. Have spent hours on this issue

stocktiki · 22 Aug 2015

Same problem here. Windows Store opens splash screen then closes. Would love to fix this without resetting.

Deleted679 · 24 Sep 2015

Exactly same problem here.

The error in the log is:
Activation of the app Microsoft.WindowsStore_8wekyb3d8bbwe!App for the Windows.Protocol contract was blocked with error 0x80073CFC because its package is in state: 64.

Morfar Jinko · 01 Oct 2015

Hi guys,

I have the same problem as you.
I have tried all the suggestions I have found at different Win 10 forums.

Tommy

Holydoc · 01 Oct 2015

New windows update that was pushed, KB3093266, fixed my Windows Store problem. Though I probably will not use the Store, I still feel better that all Apps in Windows 10 are at least working now.

Morfar Jinko · 02 Oct 2015

Holydoc said:

New windows update that was pushed, KB3093266, fixed my Windows Store problem. Though I probably will not use the Store, I still feel better that all Apps in Windows 10 are at least working now.

Well, I got the KB3093266 as well yesterday. It did not fix the Store and Apps problem but fixed another problem I had with Start Menu.

Deleted679 · 02 Oct 2015

It magically started working last night, after nearly 3 weeks of crashing. It might have been the automatic update, not sure because I didn't actively choose to install an update.