Irfanview 4.54 -64bit is removed by Windows 10


  1. Posts : 470
    Windows 10 Pro version 21H2
       #1

    Irfanview 4.54 -64bit is removed by Windows 10


    Twice yesterday, Irfanview 4.54 64bit was removed by Windows. The broken shortcut generated the error message that i_view64.exe is missing. Searched the drives and found one .wer file dated July 15, 2020. (Contents are pasted below). But the removals were on the 22nd of July.
    I suspect that this is an issue with a recent Windows update, because I am using version 4.54 on Windows 10 since its release in December 2019. Also, I am an Irfanview 32/64bit user ince Windows XP.
    I never had to uninstall an update so any direction or clue is appreciated.

    Code:
    Version=1
    EventType=AppHangB1
    EventTime=132392839217307347
    ReportType=1
    Consent=1
    UploadTime=132392839218315447
    ReportStatus=268435456
    ReportIdentifier=e3b01bea-98d6-4ea7-896a-5452dc16b53e
    IntegratorReportIdentifier=cf9511cb-4b2c-4fbe-879a-02e2cfbd6a22
    Wow64Host=34404
    NsAppName=i_view64.exe
    OriginalFilename=i_view64.exe
    AppSessionGuid=000000ec-0001-0195-ec49-596c8c5ad601
    TargetAppId=W:00068e46ce8e0176de36f01f016cfcfc2c7d00000904!000064c17c8cd321998c573a4826724153ecacc86375!i_view64.exe
    TargetAppVer=2019//12//11:13:31:50!23ea90!i_view64.exe
    BootId=4294967295
    TargetAsId=1227
    UserImpactVector=269484304
    EtwNonCollectReason=1
    Response.BucketId=e897790947b063ba212b2174e3e50311
    Response.BucketTable=5
    Response.LegacyBucketId=1237119308566692625
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=i_view64.exe
    Sig[1].Name=Application Version
    Sig[1].Value=4.54.0.0
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5df0efc6
    Sig[3].Name=Hang Signature
    Sig[3].Value=012e
    Sig[4].Name=Hang Type
    Sig[4].Value=67247104
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.18363.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Hang Signature 1
    DynamicSig[22].Value=012e6585b876e780acfca3642503178a
    DynamicSig[23].Name=Additional Hang Signature 2
    DynamicSig[23].Value=9a36
    DynamicSig[24].Name=Additional Hang Signature 3
    DynamicSig[24].Value=9a361cad7c1953484e9503d5c493b28b
    DynamicSig[25].Name=Additional Hang Signature 4
    DynamicSig[25].Value=012e
    DynamicSig[26].Name=Additional Hang Signature 5
    DynamicSig[26].Value=012e6585b876e780acfca3642503178a
    DynamicSig[27].Name=Additional Hang Signature 6
    DynamicSig[27].Value=9a36
    DynamicSig[28].Name=Additional Hang Signature 7
    DynamicSig[28].Value=9a361cad7c1953484e9503d5c493b28b
    UI[3]=IrfanView 64-bit is not responding
    UI[4]=If you close the program, you might lose information.
    UI[5]=Close the program
    UI[6]=Close the program
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    OsInfo[0].Key=vermaj
    OsInfo[0].Value=10
    OsInfo[1].Key=vermin
    OsInfo[1].Value=0
    OsInfo[2].Key=verbld
    OsInfo[2].Value=18363
    OsInfo[3].Key=ubr
    OsInfo[3].Value=900
    OsInfo[4].Key=versp
    OsInfo[4].Value=0
    OsInfo[5].Key=arch
    OsInfo[5].Value=9
    OsInfo[6].Key=lcid
    OsInfo[6].Value=1033
    OsInfo[7].Key=geoid
    OsInfo[7].Value=39
    OsInfo[8].Key=sku
    OsInfo[8].Value=48
    OsInfo[9].Key=domain
    OsInfo[9].Value=0
    OsInfo[10].Key=prodsuite
    OsInfo[10].Value=256
    OsInfo[11].Key=ntprodtype
    OsInfo[11].Value=1
    OsInfo[12].Key=platid
    OsInfo[12].Value=10
    OsInfo[13].Key=sr
    OsInfo[13].Value=0
    OsInfo[14].Key=tmsi
    OsInfo[14].Value=215020
    OsInfo[15].Key=osinsty
    OsInfo[15].Value=2
    OsInfo[16].Key=iever
    OsInfo[16].Value=11.900.18362.0-11.0.195
    OsInfo[17].Key=portos
    OsInfo[17].Value=0
    OsInfo[18].Key=ram
    OsInfo[18].Value=16041
    OsInfo[19].Key=svolsz
    OsInfo[19].Value=111
    OsInfo[20].Key=wimbt
    OsInfo[20].Value=0
    OsInfo[21].Key=blddt
    OsInfo[21].Value=190318
    OsInfo[22].Key=bldtm
    OsInfo[22].Value=1202
    OsInfo[23].Key=bldbrch
    OsInfo[23].Value=19h1_release
    OsInfo[24].Key=bldchk
    OsInfo[24].Value=0
    OsInfo[25].Key=wpvermaj
    OsInfo[25].Value=0
    OsInfo[26].Key=wpvermin
    OsInfo[26].Value=0
    OsInfo[27].Key=wpbuildmaj
    OsInfo[27].Value=0
    OsInfo[28].Key=wpbuildmin
    OsInfo[28].Value=0
    OsInfo[29].Key=osver
    OsInfo[29].Value=10.0.18362.900.amd64fre.19h1_release.190318-1202
    OsInfo[30].Key=buildflightid
    OsInfo[31].Key=edition
    OsInfo[31].Value=Professional
    OsInfo[32].Key=ring
    OsInfo[32].Value=Retail
    OsInfo[33].Key=expid
    OsInfo[34].Key=containerid
    OsInfo[35].Key=containertype
    OsInfo[36].Key=edu
    OsInfo[36].Value=0
    FriendlyEventName=Stopped responding and was closed
    ConsentKey=AppHangXProcB1
    AppName=IrfanView 64-bit
    AppPath=C:\Program Files\IrfanView\i_view64.exe
    ReportDescription=A problem caused this program to stop interacting with Windows.
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=865E1B295244C832C385727ADB5983B2
    MetadataHash=1400023096
      My Computers


  2. Posts : 35,545
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    Hi, you say 'removed'. Please clarify. E.g. after that
    - is it still listed here:
    Irfanview 4.54 -64bit is removed by Windows 10-1.png
    or you might prefer to look here:
    Irfanview 4.54 -64bit is removed by Windows 10-1.png

    You say
    Twice yesterday, Irfanview 4.54 64bit was removed by Windows.
    - after the first time, what did you do? Reinstall it?

    Noting

    • Installation events can have an Event ID of 11707 or 1033. The InstallOperation field of these events indicate Installation completed.
    • Uninstallation events can have an Event ID of 11724 or 1034. The InstallOperation field of these events indicate Removal completed.

    - do you see any uninstallation events when you believe the program was removed?
      My Computers


  3. Posts : 65
    Microsoft Windows 11 Pro for Workstations
       #3

    all ok here! "VIRUS..."

    Irfanview 4.54 -64bit is removed by Windows 10-anotacao-2020-07-24-061003.pngIrfanview 4.54 -64bit is removed by Windows 10-anotacao-2020-07-24-061219.png
      My Computer


  4. Posts : 470
    Windows 10 Pro version 21H2
    Thread Starter
       #4

    Should have written uninstalled.

    P.S: No viruses.
    Last edited by ineuw; 24 Jul 2020 at 04:27. Reason: additional info
      My Computers


  5. Posts : 18,219
    Win 10 Home 10.0.19045.1806 (x64) [22H2]
       #5

    ineuw said:
    Should have written uninstalled.

    P.S: No viruses.

    Best solution I've ever found...

    XnView . The Best Windows Photo Viewer, Image Resizer and Batch Converter
      My Computer


 

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