Need to make Skype work for my handicapped/non-verbal daughter.

She is in a rehab facility for a pressure wound due to an ill-fitting wheelchair. For the first 5 months, 26 days, I was with her from 8:15 am until 7:30 pm every day. That's when the Governor shut down all visitations. I understand. But because she can't move herself, I would reposition her every hour and a half so she would stay comfortable. Now that I'm not there, the CNAs are so overworked that they don't have time to keep her like she should be.

I've been working on getting a computer for her so I can Skype her 24 hours a day. I can talk the CNAs through how to reposition her correctly as well as her finally seeing her Papa. I miss her so much. She doesn't understand why her Papa abandoned her.

I have both her PC and mine at home trying to get it to work. I was instructed to set auto-answer, auto-camera. My daughter's camera is working on her computer as well as the sound. But when I call her from my PC, it rings 5 times and it tells me she's not online. Since she's quadriplegic, she can't answer herself. What am I doing wrong? I'm so close! (I hope) How do I get her Skype online so it stays online?

Windows 10

I would rather suggest you use Teamviewer , its a desktop sharing / remote controlling app that does it with ease .

Once after you set it up on both ends it provides a unique ID and then you can set a Password of your own too on her laptop where you can enter them on your side and then recieve a terminal like window that shows her desktop screen just as if you are sitting there and also allow you full control over it using your mouse and keyboard , so you can more of do any further adjustments , trouble shoot problems and even set it to play videos for her as you take a break .

Personal use is free , link here : TeamViewer Windows Download for Remote Desktop access and collaboration

P.S Despite it does assign a random password on every windows reboot , it is highly recommended to set your own password so it's kept the same after reboots since there might not be a mean to know the new randomly generated one from your side .

Thanks nIGHTmAYORfor your reply.

I've already got ISL Online for remote control. I need Skype so I can see and converse with my daughter as well as her CNAs.

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Kari, I posted a thread named "Need to make Skype work for my handicapped/non-verbal daughter" a couple of days ago. You replied with a very sweet post. Thank you so much. Your reply was extremely precise in describing what I needed to do. When I followed your very clear instructions, I found out that I had already set auto-start and auto-camera to "ON". So there must be something else that isn't allowing us to connect. Any other ideas on what I should check?

Thanks again,
Village Idiot

Thanks, Kari. I appreciate it.

VillageIdiot said:

Thanks nIGHTmAYORfor your reply.

I've already got ISL Online for remote control. I need Skype so I can see and converse with my daughter as well as her CNAs.

- - - Updated - - -

Kari, I posted a thread named "Need to make Skype work for my handicapped/non-verbal daughter" a couple of days ago. You replied with a very sweet post. Thank you so much. Your reply was extremely precise in describing what I needed to do. When I followed your very clear instructions, I found out that I had already set auto-start and auto-camera to "ON". So there must be something else that isn't allowing us to connect. Any other ideas on what I should check?

Thanks again,
Village Idiot

I do not use Skype much but I do know this : there are three versions of Skype out there , the App Skype the one you get from app store , the Desktop Skype the one you download from the web , and finally the Business Skype which is the one that comes bundled with Microsoft Office .

There are plans to deprecate Skype for Business and disconnecting it from all windows settings had been in effect .

Also I even don't know if above settings provided by Mr. @Kari is intended for the App Skype or the Desktop one or both , you can switch between them and try and see which one had been affected by those settings .

So like you see Skype is kind of a confusing app , yet if all fails this is where a Remote Desktop programs such as Free TeamViewer or Paid ISL comes handy as I suggested , you can use it to pick up the call from the other end

Thanks nIGHT mAYOR,
I've got the Skype app on both computers. I see what you are talking about and I'll give it a try.