Elgato capture device not showing in elgato software


  1. Posts : 1,523
    windows 10 PRO
       #1

    Elgato capture device not showing in elgato software


    Can’t get elgato capture HD to open in windows 10 with elgato Video capture or control panel software

    The card is showing in device manager and camera has all apps enabled in security cemtre

    any help please ?
      My Computer


  2. Posts : 1,523
    windows 10 PRO
    Thread Starter
       #2

    can anyone help me please ?
      My Computer


  3. Posts : 207
    Windows 10
       #3

    Have you tried Googling for possible suggestions - Try compatibility settings
      My Computer


  4. Posts : 1,523
    windows 10 PRO
    Thread Starter
       #4

    Been searching for weeks, but can’t find much, sent help requests & tweets to elgato , but nothing, strangely it detects using the elgato game capture software, but not the video capture software, someone on a,Avon said they had to use an older version of he software, was difficult to find, but hasn’t answered my enquiry, so can’t find older versions.

    plan to Imstall a fresh windows 7 to my pc ( Present system image backed up ) and see if it’s a W10 issue...

    hoped someone somewhere would have had a similar issue

    thanks
      My Computer


 

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