Your Phone Companion issues


  1. Kestrel10
    Posts : 1
    Windows 10
       New #1

    Your Phone Companion issues


    I used to use the Your Phone app to connect my Android phone to my PC and I had no issues. I think this was on build 1803 of Windows 10.
    I am now running build 1909 and want to connect my new phone to the PC. My PC has always been on a wired connection, connected directly to my router. The phone connects to the wireless network on my router.
    I have the Your Phone Companion installed on the PC and the phone with no problems. The phone appears to connect OK. It goes through the Check your PC stage and then says to select Send notification to give final permission, but on the PC I just have the screen attached and it does nothing else. Does the PC need to be connected wirelessly these days? or am I missing something else.
    Your Phone Companion issues-2020-04-24.png

    - - - Updated - - -

    Small update:
    I have just tried connection to my MS Surface pro and am getting the exact same problem, so its not to do with the PC being wired. I even found a wireless dongle and connected the PC to the wireless and am still getting the same problem.
    Any idea's would be appreciated.
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  3. storageman
    Posts : 1,020
    Windows 10 Pro 20H2 19042.572
       New #2

    I'm on 1909 18383.815 and I have it setup on my laptop, but not my desktop. In fact it was just recently (a month ago) installed "My Phone", and it works just as its supposed to.

    I don't have an answer off the top of my head, but 2 questions - 1) What is your android version and phone info ? 2) Did you happen to upgrade from 1803 to 1909 ? Maybe there is something that was left over from the 1803 version ?
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  4. Digital Life
    Posts : 822
    Microsoft Windows 10 Pro 64-bit
       New #3

    I have mine working after having some problems, I think the thing that fixed was uninstalling my phone app on my Android device and then reinstalling it.

    One thing I noticed is that my phone will connect better when the screen is on and the power saver setting's at either maximum power or optimized on my Samsung s8.
      My Computer
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