1. Joined : Aug 2015
    Posts : 4
    Windows 10 Home
       11 Aug 2015 #1

    Mail and Calendar app won't launch


    Hi,

    I have a weird issue. My mail and calendar app will not launch.

    This started happening on Friday 7 August 2015 after the first cumulative update. I am on Windows 10 Home 64 bit. I have a Sony Vaio laptop and my installation is an upgrade from Windows 7 Home.

    Out of all my apps it's only these 2. I click on the icon and nothing happens. It won't load and then fail, it just doesn't do anything. Another weird behavior I am noticing is that when I right click the icon for Mail or Calendar (it happens on both) the option to "pin to taskbar" has gone. Pin to start is there. This is the only app this happens on.

    The other thing which is happening if in the Event Viewer under "Applications and Services Log/Microsoft/Windows/Apps/Microsoft-Windows-TWinUI/Operational" where app launching is logged.....instead of it saying:

    The app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!microsoft.windowslive.mail was activated for the Windows.Launch contract successfully.

    it says:

    The app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI was activated for the Windows.Launch contract successfully.

    I have tried WSRESET, and also "Get-AppxPackage *communi* | Remove-AppXPackage" reboot, and then reinstall Mail and Calendar app.

    Any help would be so appreciated
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 4
    Windows 10 Home
       11 Aug 2015 #2

    ok this works. There must have been an update as the install file has changed from under 179 mb to 180 mb:


    1.Open the Start menu, type Windows PowerShell in the search bar.


    2.Right click on the Windows PowerShell and select Run as administrator.


    3.Enter the below command to reinstall the Mail and calendar app.


    get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage


    After performing the above steps, install the Mail and calendar app form the Windows store.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 31
    windows 10 Pro 64bit
       17 Aug 2015 #3

    I am having the same problem as the OP.
    I did the reinstall of the app, then launched the mail app again, got to "get started" with my accounts, the app opens and then crashes again....
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 3
    10
       07 Dec 2015 #4

    Yes it's worked so far....


    vligonis said: View Post
    ok this works. There must have been an update as the install file has changed from under 179 mb to 180 mb:


    1.Open the Start menu, type Windows PowerShell in the search bar.


    2.Right click on the Windows PowerShell and select Run as administrator.


    3.Enter the below command to reinstall the Mail and calendar app.


    get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage


    After performing the above steps, install the Mail and calendar app form the Windows store.
    THANKS man. For me both mail and calendar were bust, they would open for about 3 second then crash.

    I followed your powershell command, but it still said product installed!
    Restarted - still said product installed.
    Went to windows store online as opposed to the store app - and is said "FREE"
    Clicked FREE and it downloaded.
    Now both mail and calendar have opened and seem fully functional.

    One other thing, prior to all of this I had switched my windows user account to a local account (and restarted) in user settings.
      My System SpecsSystem Spec


 


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