Skype for Business' access to camera


  1. Posts : 3
    Windows 10
       #1

    Skype for Business' access to camera


    Hi,

    I have a new Huawei Matebook D14 with Windows 10 operating system. I have installed the Office-package and Skype for Business. In Windows' camera settings I can not activate the camera for Skype for Business, because Skype for Business is not listed as an alternative as an application to activate/deactivate. When I go to Skype for Business internal settings I get a message that says

    "We can not find a camera: If you already have one, open device management in Windows to control that it is installed and working" (my own translation from Norwegian to English).

    I have tried those basic tips and tricks. I have also tried to repair and reinstall Skype for Business.

    The basic Skype-version is also installed and is listed in the list of applications that can have the camera acitvated/deactivated. The camera works with the basic Skype-version itself.

    The problem seems to be that I do not have Skype for Business as an option inside Windows' settings for activating/deactivating the camera. Does anybody have a solution?
      My Computer

  2. AndreTen's Avatar
    Posts : 23,270
    Windows 10 (Pro and Insider Pro)
       #2

    Did you give Skype for business permission to access camera? In settings ( privacy area)
      My Computers


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    AndreTen said:
    Did you give Skype for business permission to access camera? In settings ( privacy area)
    Yes, unless I have missed something. If you mean Privacy -> Camera -> Skype for Business, then activate/deactivate. My problem is that Skype for Business is not in the list of applications under 'Camera'.

    Screenshot attached.

    Skype for Business' access to camera-tenforums.png
      My Computer

  4. AndreTen's Avatar
    Posts : 23,270
    Windows 10 (Pro and Insider Pro)
       #4

    Scroll down. Those are only Store apps listed. Other apps are listed below. First you turn access on, and then you have the list off other apps

    Here is mine
    Skype for Business' access to camera-image.png

    Edit: and maybe some other program is using your camera at the time... only one can use it (at the time)
      My Computers


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    AndreTen said:
    Scroll down. Those are only Store apps listed. Other apps are listed below. First you turn access on, and then you have the list off other apps

    Here is mine
    Skype for Business' access to camera-image.png

    Edit: and maybe some other program is using your camera at the time... only one can use it (at the time)
    Thanks, it worked!

    For anyone else having the same problem:
    When activating the aforementioned setting you should restart Skype for Business completely. Mine Skype for Business still did not get listed in the lower list, but the camera is now activated.
      My Computer

  6. AndreTen's Avatar
    Posts : 23,270
    Windows 10 (Pro and Insider Pro)
       #6

    tommyruud said:
    Thanks, it worked!

    For anyone else having the same problem:
    When activating the aforementioned setting you should restart Skype for Business completely. Mine Skype for Business still did not get listed in the lower list, but the camera is now activated.
    Uff, great it worked... And thanks for posting back. Windows works in mysterious ways sometimes...
      My Computers


 

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