Yahoo keeps popping up on desktop.

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  1. Stanley1961's Avatar
    Posts : 135
    Version 1909 (OS Build 18363.720)
       #1

    Yahoo keeps popping up on desktop.


    This keep bothering me. How can I stop it?

    Yahoo keeps popping up on desktop.-yahoo-pop-up.jpg
      My Computer


  2. Posts : 13
    Windows 10 Home
       #2

    I'm thinking that might be an adware/virus. That GUI design looks really unprofessional. Also, who the hell describes their email service as "best-in-class"? That "enter code" bit at the bottom looks a bit fishy as well.

    Download and run malwarebytes to clean anything nasty off your computer, then restart and see what happens.
      My Computer

  3. Jacee's Avatar
    Posts : 1,596
    Win 10 home 20H2 19042.928
       #3

    This is "Not" fishy!!... Yahoo requires a second e-mail address or a mobile phone number to send their code to enter in order to access the user's e-mail. If the code isn't entered, then you can't retrieve your personal account with Yahoo!
      My Computers

  4. Stanley1961's Avatar
    Posts : 135
    Version 1909 (OS Build 18363.720)
    Thread Starter
       #4

    hb1290 said:
    I'm thinking that might be an adware/virus. That GUI design looks really unprofessional. Also, who the hell describes their email service as "best-in-class"? That "enter code" bit at the bottom looks a bit fishy as well.

    Download and run malwarebytes to clean anything nasty off your computer, then restart and see what happens.
    I already have Malwarebytes installed.

    Jacee said:
    This is "Not" fishy!!... Yahoo requires a second e-mail address or a mobile phone number to send their code to enter in order to access the user's e-mail. If the code isn't entered, then you can't retrieve your personal account with Yahoo!
    While that is true I dont' think it has anything to do with the problem.

    Whenever it pops up I just delete it. I have no problem with Yahoo mail, incoming or outgoing.
      My Computer

  5. Stanley1961's Avatar
    Posts : 135
    Version 1909 (OS Build 18363.720)
    Thread Starter
       #5

    I am still bothered by this irritating pop-up.

    I might, in desperation, re-set the OS, but I would, obviously, like a simpler method.

    If I do decide to re-set, is there anything I should do or check?

    Oh, and I've never been asked to insert a code. Where the devil would that come from anyway?
      My Computer

  6. Barman58's Avatar
    Posts : 3,931
    Windows 10 Pro x64 2004 - 19041 - 264 XP/Vista/Win7/Win8.1 in VM for testing
       #6

    The code is likely to be one for two factor authentication this will usually involve a cell phone or other device that the code is sent to that you then enter into the box that proves you are the person you say you are.

    Have you ever agreed to this with Yahoo, the system needs to be agreed and setup before they will ask for a code

    Otherwise it could be some form of phishing malware or varient, if so the normal malware removal processes would be appropriate - letting @Jacee guide you would be a good start
      My Computers

  7. Stanley1961's Avatar
    Posts : 135
    Version 1909 (OS Build 18363.720)
    Thread Starter
       #7

    Barman58 said:
    The code is likely to be one for two factor authentication this will usually involve a cell phone or other device that the code is sent to that you then enter into the box that proves you are the person you say you are.

    Have you ever agreed to this with Yahoo, the system needs to be agreed and setup before they will ask for a code

    Otherwise it could be some form of phishing malware or varient, if so the normal malware removal processes would be appropriate - letting @Jacee guide you would be a good start
    I've never agreed to two factor authentication, in fact I don't think I've ever heard of it.

    How can that jacee link help?
      My Computer

  8. Barman58's Avatar
    Posts : 3,931
    Windows 10 Pro x64 2004 - 19041 - 264 XP/Vista/Win7/Win8.1 in VM for testing
       #8

    The Link to Jacee was a courtesy, so she is aware I have used her name in a post - her experience with malware removal over many years means she is the ideal member here to help with your potential malware issue
      My Computers

  9. Jacee's Avatar
    Posts : 1,596
    Win 10 home 20H2 19042.928
       #9

    Hi Stanley 1961
    Click the start icon, click into settings, click on System, then click Notifications and actions
    Yahoo keeps popping up on desktop.-turn-off-notifications..jpg------> Turn off!

    Now, you won't be able to get into your existing Yahoo mail without the two way identification. Create a new account (different username) and follow all instructions.
    You will be asked for either or both : your mobile phone number or another (such as gmail) account you use. This will give yahoo a place to send the code if you get locked out of your new account. Sign up for a Yahoo account |






    Yahoo Help




    - SLN2056
      My Computers

  10. Stanley1961's Avatar
    Posts : 135
    Version 1909 (OS Build 18363.720)
    Thread Starter
       #10

    I'm getting nowhere and very frustrated.

    I'm also pretty certain that I'm going to have to bite the bullet and reset the operating system.

    A damned nuisance, but I am trying to follow instructions, some of which I don't really understand.
      My Computer


 
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