Powerpoint 2013 files from W7 not opening in Powerpoint 2013 W10


  1. magd1722
    Posts : 1
    Windows 10
       New #1

    Powerpoint 2013 files from W7 not opening in Powerpoint 2013 W10


    Hello,

    I upgraded to Windows 10 from Windows 7 ~5 days ago. Since then, Powerpoint 2013 opens/works fine, and saves/opens new files.

    But any Powerpoint 2013 file that I work on on a Windows 7 machine or that a colleague sends me from a Windows 7 machine appears with an error message. "Powerpoint found a problem with content in xxx . PowerPoint can attempt to repair the presentation. If you trust the source of this presentation, click Repair." If I click 'repair', then it simply tells me it cannot open the file.

    Troubleshooting:
    - I have tried to repair the file - nothing happens
    - Both versions of PowerPoint are PowerPoint 2013
    - This applies whether pptx or ppt file
    - I have tried 'quick' and 'complete' repair without success

    Can anyone help?

    Thanks in advance!

    John
      My Computer
    Quote Quote

  3. Akane
    Posts : 121
    Windows 10 Pro
       New #2

    Can you open that files from the other computer ?
      My Computer
    Quote Quote

 

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