Cortana wont open programs anymore


  1. Posts : 14
    windows 10 home
       #1

    Cortana wont open programs anymore


    Windows 10 home version 1909. All of a sudden Cortana won't open programs it used to. When I ask her to open something I get a "Something went wrong, Please try again later". It used to work fine. She'll do some things but opening programs she used to just doesnt work anymore.
      My Computer


  2. Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hello, note that recently there has been a problem which some have experienced due to MS server issues. This has affected search from the 'taskbar' search box, and as Cortana needs a connection to process such commands (rather surprisingly perhaps) I wonder if this might be related.


    Otherwise, is Windows search running properly?
    (Try the search troubleshooter).

    Cortana Won'''t Open Programs? : windows

    Does Cortana recognise any commands?
    Also try e.g. "Launch wordpad"

    If still problems, if you create a new user for test purposes, log in as that user, and try then, does that work?

    History: what happened before this occurred? Did you make any changes?

    Do you have a System restore point you could use?
      My Computers


  3. Posts : 14
    windows 10 home
    Thread Starter
       #3

    Cortana not opening programs


    Cortana will shut down my computer, give me the weather, go to web sites I ask her to do. Search is working but she will not open notepad anymore or any other programs she used to do. I dont want to do a restore becasue I dont want to lose programs I have. The only thing changed on here was Windows updates. She understands my vocie command but I get that error, Something went wrong, try again later! I appreciate you input, thank you.
    Attached Thumbnails Attached Thumbnails Cortana wont open programs anymore-screenshot-2-.png  
      My Computer


  4. Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Another thing that happened a short time ago was that MS's servers caused search from the taskbar box to fail for a number of people. Similarly, I believe voice interpretation requires a server connection. That's another possibility.

    See if you can compare notes with someone else using 1909, and follow the rest of my post #2.
      My Computers


  5. Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    Just to confirm, I've asked someone who has 1909, and Cortana on build 1909 (as of earlier today) is capable of launching programs.

    Perhaps your problem has disappeared now being a glitch with the servers.. or you could try this:
    Reinstall and Re-register Apps in Windows 10
    - search that for Cortana, and use the instructions at the top of the section.

    Another diagnostic check you can try is to create a new user for test purposes, log in as that user, and see if you see the same.
      My Computers


  6. Posts : 740
    Windows 10 x64 Pro
       #6

    just wanted to chime in before i troubleshoot myself to death. (in case this is par at current).

    I know theyre reworking cortana or whatnot.

    I can open programs via cortana, but when attempting to open a webpage I get

    I'm sorry, I can't pull up websites here, but I can open apps.
    is this in line with everyone elses experience? (on 2004 fwiw)
      My Computer


 

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