Adobe Acrobat files close after 10s

Page 3 of 3 FirstFirst 123

  1. Posts : 63
    win10 Pro 64bits
    Thread Starter
       #21

    sygnus21 said:
    uninstall Acrobat and reinstall again, setting it at the default PDF reader
    thanks sygnus21, if you read posts #13 and 19 you'll see that I have already uninstalled and reinstalled, both without and with the cleaning tool - with no amelioration
    and Acrobat is still my default PDF reader as I am rather puzzled as to why it works normally now and then, I keep an eye on it, I have so far managed to work on the files I needed to alter during those moments when the PDF remain open until I close them..
    .
      My Computer


  2. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #22

    Thanks for the update.

    Yeah, I'm puzzled too, but as I said, I had no issues when I ran my copy. I'm now running Acrobat 2017.
      My Computers


  3. Posts : 2
    WINDOWS 10
       #23

    I have it


    I had similar problems
    Just do that:
    1. Disable web
    2. Open Acrobat 11
    3. Wait 20 secs
    4. Neable web
    5. Open the file you want

    Done!

    If you do not close Acrobat, it is OK.
    If you close it then do the above procedure
      My Computer


  4. Posts : 63
    win10 Pro 64bits
    Thread Starter
       #24

    Thanks a lot greektakis !
    Pity I did not wait, I recently acquired Acrobat 2017...
    And as a matter of fact, I prefered the older version, I found it easier to organize the tools
    OK, I'll mark the post answered, hope it will be useful to some :)
      My Computer


  5. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #25

    icacream said:
    Pity I did not wait, I recently acquired Acrobat 2017...
    And as a matter of fact, I prefered the older version, I found it easier to organize the tools
    Thanks for the feedback.

    Have you looked at "Manage Tools" under Edit?

    Good luck.
      My Computers


  6. Posts : 1
    magicdust2300
       #26

    icacream said:
    hello,
    I have been using Adobe Acrobat XI Pro for a number of years, it worked fine
    yesterday suddenly a file I had just opened disappeared.
    no error message, nothing, just pfftt... now you see it, now you don't
    and all my pdf files behave the same way... 10s and they dissolve, I can always read them in a browser, but when I need to alter them, it's impossible
    a restart changes nothing
    has any of you been confronted with such an issue ?
    and found a solution ?
    thanks !

    Win 10 Version 1903 (OS Build 18362.592) (win made an update last night, nothing changed as far as the problem with acrobat is concerned )



    SOLUTION:



    1. Install official Microsoft Compatibility Administrator found here: https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install#adkwin10



    2. start "Compatibility Administrator (64-bit).exe" in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Kits\Windows ADK\Application Compatibility Toolkit\Developer and Tester Tools\



    3. expand "System Database" > expand "Applications" > find and click "adobe creative suit 6" > on the right window "right" click pdapp.exe "Disable Entry"



    4. Run Acrobat X Pro, now insted of crashing it will show a "new" adobe activation agreement (this is what was crashing the acrobat x pro), you can now accept it and Acrobat X Pro runs with 0 issues in 2021. (no need for any compatibly modes).
      My Computer


  7. Posts : 63
    win10 Pro 64bits
    Thread Starter
       #27

    Thanks icezzz, as I said I solved the problem by acquiring a newer version
    But I guess your solution might help someone else....
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:33.
Find Us




Windows 10 Forums