Problem with Microsoft store. Canít download new apps  

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  1. Posts : 2,293
    Windows 10 Pro (64 bit)
       #1

    Problem with Microsoft store. Canít download new apps


    Anyone having an issue acquiring new apps on the Microsoft store? I havenít tried to get a new app in quite some time but just tried with a couple of free ones this morning. if i click Ďgetí nothing happens. Same on both my machines and for all our user accounts. Tried restarting both machines but no difference. App updates all working ok so itís just acquiring a new app thatís playing up. Signing out and then back into store doesnít help either. Server side issue perhaps (in (UK) if itís relevant)? Or maybe a recent wonky store update to blame?
    Last edited by Scottyboy99; 17 Jan 2020 at 00:31.
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  2. Posts : 40,614
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2
      My Computers


  3. Posts : 2,293
    Windows 10 Pro (64 bit)
    Thread Starter
       #3

    Hi, Iíll try again later when home from work in case itís flakey ms servers. Seems strange all our machines and user accounts suddenly had the same issue. Do you have the same issue? Bearing in mind all our machines are v1909 fully updated from this weeks patch Tuesday and using the latest ms store app (last update a week or two back). I donít go in for any insider stuff

    thanks
    Last edited by Scottyboy99; 17 Jan 2020 at 10:55.
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  4. Posts : 236
    Windows 11, usually latest version
       #4

    I downloaded one app and had no issues. I'm running 1909 build 18363.535
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  5. Posts : 2,293
    Windows 10 Pro (64 bit)
    Thread Starter
       #5

    Was that a new app . A free one? Are you on the latest store version 12001.1001.1.0? am home from work and still clicking get does nothing. I have signed out and into the store, reset the store app. All sorts but no difference. We have 3 machines with various different user accounts across both and the issue affects them all. We can redownload/install previous/owned apps just fine. It’s just this pesky get button for any new ones that does nothing
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  6. Posts : 40,614
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    Can confirm it works on mine (New, Get). Have you tried reinstalling the Store?

    Reinstall and Re-register Apps in Windows 10
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  7. Posts : 2,293
    Windows 10 Pro (64 bit)
    Thread Starter
       #7

    Thanks. I haven’t tried that yet. I will as a last resort but am wary of the powershell commands. Seen quite a bit of unpredictable behaviour as a result. So don’t want to make things worse. I think I had my fingers burned by some kind of powershell attempt a couple years back. I am seeing a fair bit of noise on the ms answers forum about this issue. At the moment posters being fed canned responses but maybe it’s an emerging issue. I guess if MS starts noticing a dip in revenue from this particular income stream it might get on their radar.
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  8. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #8

    The Microsoft Store App is not working on any of my machines. All I am doing is trying to update the apps. Says the problem is at Microsoft's end:

    -2020-01-17.png
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  9. Posts : 2,293
    Windows 10 Pro (64 bit)
    Thread Starter
       #9

    Thanks for sharing. Seems to be all sorts of shenanigans at MS end then . Not everyone suffering the same problems it seems but plenty going on. Maybe it’ll return to normal for all of us over the weekend !
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  10. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #10

    I am wondering if it has anything to do with all the downloads going on at the moment with the new Edge Chromium browser which became available a few days ago.
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