Windows installer issue with Adobe  


  1. Posts : 16
    Windows 10
       #1

    Windows installer issue with Adobe


    Trying to update a cc product gets stuck and won't even cancel. Adobe say it's because 'another installer is running'. When I told them Windows installer was NOT running they jumped out and said it was a MS issue and I should ask here (!) Win 10 is up to date.
      My Computer


  2. Posts : 13,175
    Win10 Version 21H2 Pro and Home, Win11 Pro and Home
       #2

    It may not be a Windows installer running but some other program, usually rebooting corrects or stops that.
      My Computers


  3. Posts : 16
    Windows 10
    Thread Starter
       #3

    Thanks. I must have rebooted a dozen times today. I have looked at services and tasks and can't identify any other installer.
      My Computer


  4. Posts : 7,764
    windows 10
       #4

    Have you updated CC first or it may not work
      My Computer


  5. Posts : 16
    Windows 10
    Thread Starter
       #5

    Yes I updated the cc desktop app first. I even tried downloading the program 'Bridge' standalone and got the same error.

    - - - Updated - - -

    That's it?!
      My Computer


 

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