Cannot delete Purge leftover ESET Security data(ESET InternetSecurity)

Hello,

I'm trying to uninstall the leftovers of my ESET Internet Security uninstall.

So, I used the ESET uninstaller (in Windows safe mode)
To delete the so called “Purge leftover ESET Security data”.

Since I always get an error.

This is the log:

Product uninstallation: Purge leftover ESET Security data
Uninstallation is in progress, please wait ...
Current control set ... ControlSet001
WSC: ESS/EAV unregistered of Windows Security Center
WSC: ESS/EAV (WMI) unregistered of Windows Security Center

Dmon (64-bit): deleted: Classes\Component Categories\{56FFCC30-D398-11d0-B2AE-00A0C908FA49}
ERROR! Delete failed! Dmon (64-bit) 0x80004005
Dmon (32-bit): deleted: Classes\Component Categories\{56FFCC30-D398-11d0-B2AE-00A0C908FA49}
ERROR! Delete failed! Dmon (32-bit) 0x80004005

Dmon (32-bit): deleted: Classes\Component Categories\{56FFCC30-D398-11d0-B2AE-00A0C908FA49}
ERROR! Delete failed! Dmon (32-bit) 0x80004005
Dmon (64-bit): deleted: Classes\Component Categories\{56FFCC30-D398-11d0-B2AE-00A0C908FA49}
ERROR! Delete failed! Dmon (64-bit) 0x80004005

Uninstallation of 1Purge leftover ESET Security data failed.


My Windows 10 Pro is version 1909 build 18363.476.

The ESET support/forum wasn’t helpful at all to be honest.
Does anyone here have experience with this kind of issue?

Cheers

Consider using:

Contact Customer Care | ESET


Check the computer:

1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan

7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

So I've finally managed to solve the problem, somehow I did not have the permission do delete this registry entry.

So I started the registry via PowerRun and was able to delete one entry manually.

After that the eset Uninstaller coul not detect any leftover date.

Thanks for four support.

Glad to read the progress.
You are welcome.

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Like many others I also had problems uninstalling ESET products…

I ran their free on-line AV scanner for a while and was happy, it then started giving problems – various icons would display but no writing so using it was problematical. I assumed that this might be caused by one of MS’ updates but the computer behaved correctly otherwise. In the meantime I’d downloaded and installed their NOD AV package. I did not like that so decided to uninstall both and this is where problems arose. While I was able to uninstall the NOD product via the PC apps screen the desktop icon remained and clicking on this the programme ran so it had obviously not been uninstalled properly… One of the solutions suggested on here required putting the PC into safe mode and appeared quite involved (for me) but on the ESET site there is some software that can be downloaded that will detect ‘all’ AV software and it then gives the user the option to remove any of the products detected, including ESET. This seemed ideal so I downloaded and ran their uninstaller.

I have MalwareBytes, the two ESET products and an F-Secure on line scanner which I was going to trial after uninstalling the ESET products. The ESET uninstaller did not detect ANY of the four programmes – it did not even detect its own software...

I’ve managed to look around the PC and delete all the obvious references to ESET, there are probably remnants left which I can’t find… Thinking back I seem to remember having problems with ESET products before but I assumed that these would have been sorted out by now. Obviously not.

I’ve carried out the 6 steps zbook lists in post 2 and everything comes back clean so I can only hope that whatever is left does no harm…

- - - Updated - - -

>>> I’ve managed to look around the PC and delete all the obvious references to ESET, there are probably remnants left which I can’t find… <<

And there are !!!

I just typed ESET into the search box and up comes 'ESET OnLine Scanner' with an 'Open' box. When I click on it nothing happens so presumably there are still some remnants of this pest on my PC...