Windows 10: windows store and mail not working Solved

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  1.    08 Aug 2015 #1

    windows store and mail not working


    Woke up this morning to windows store app when i open it just doing a circle thing, and windows mail will open but wont let me do anything, what is going on, beginning to think windows 10 was a big mistake. How do i fix it please thanks much.
      My ComputerSystem Spec

  2.    08 Aug 2015 #2

    OMG it still is not working what is going on its been trying to d-load updates for 10 hours and nothing is working not even mail client, what did MS do to windows.
      My ComputerSystem Spec

  3.    08 Aug 2015 #3

    its still not working its stuck trying to d-load updates the windows store is and windows mail when i open it just freezes please help.
      My ComputerSystem Spec

  4.    09 Aug 2015 #4

    Tonyb said: View Post
    Woke up this morning to windows store app when i open it just doing a circle thing, and windows mail will open but wont let me do anything, what is going on, beginning to think windows 10 was a big mistake. How do i fix it please thanks much.
    Yes, exactly the same thing for me, too. All was fine when first upgraded but for the past couple of days not been able to even get Mail to open, then tried to update it using the Store/update facility and found I can't even open Store now so am totally stuck. Am also thinking of removing 10, but feel I should persevere to get these glitches sorted as it hopefully will be worth it in the end! Let's hope someone can help!!!
      My ComputerSystem Spec

  5.    09 Aug 2015 #5

    yes i got a tier 2 tech calling me tomorrow i got me some free support for it the person was nice i will let you know what they do to fix it, i will make not of the steps , anyhow im off to bed.
      My ComputerSystem Spec


  6. Posts : 14,928
    Microsoft Windows 10 Pro 64-bit 14393, Windows 10 Insider Fast Ring, Windows 8.1 Update, Ubuntu
       09 Aug 2015 #6

    Try this tutorial: https://www.tenforums.com/tutorials/8...dows-10-a.html

    And this one too: https://www.tenforums.com/tutorials/3...ws-8-10-a.html

    EDIT: Note you will have to go into settings app and check settings like Privacy>Location and your app settings too.
      My ComputersSystem Spec

  7.    09 Aug 2015 #7

    Cliff S said: View Post
    Try this tutorial: https://www.tenforums.com/tutorials/8...dows-10-a.html

    And this one too: https://www.tenforums.com/tutorials/3...ws-8-10-a.html

    EDIT: Note you will have to go into settings app and check settings like Privacy>Location and your app settings too.
    I had already tried those things a few times as found info in other threads. Have also messed around with Location settings and stuff but nothing seems to work. Have tried the commands in both Powershell and Command Prompt windows....
    Should be a screenshot attached of what I get - nothing further happens....Click image for larger version. 

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      My ComputerSystem Spec


  8. Posts : 14,928
    Microsoft Windows 10 Pro 64-bit 14393, Windows 10 Insider Fast Ring, Windows 8.1 Update, Ubuntu
       09 Aug 2015 #8

    have you tried wsreset? You need to wait until the command prompt closes on its own.

    If that has failed there is always System File Checker(SFC) and DISM:


    You can try fixing some errors by copy & pasting in an Admin

    CommandPrompt:

    Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism/Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause

    And let it run through then
    reboot and run it again to check if it cleaned everything. It
    may take awhile depending on your hardware(HDD or SSD), and it may
    appear to freeze at 20% on the third part, just be patient and
    let in run out.

      My ComputersSystem Spec

  9.    09 Aug 2015 #9

    Tonyb
    what tech #
    i also need to call
      My ComputerSystem Spec

  10.    09 Aug 2015 #10

    Microsoft tech tier 2 , if you smooth talk your way threw the tech person she or he will help you for free one time as a courtesy, and then if she can't help she will elevate it to tier 2, but make sure you really get on it and tell her i thought windows was supported for 10 yr life cycle, and a bunch other BS and they will help you for free, it worked for me.
      My ComputerSystem Spec


 
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