Windows 10: windows store and mail not working Solved

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  1.    09 Aug 2015 #11

    Cliff S said: View Post
    Try this tutorial: https://www.tenforums.com/tutorials/8...dows-10-a.html

    And this one too: https://www.tenforums.com/tutorials/3...ws-8-10-a.html

    EDIT: Note you will have to go into settings app and check settings like Privacy>Location and your app settings too.
    Clif how long does it take ? also do i need to check all apps on for location as mine is set to default i left it all default and what was on for it when you set up windows.?
      My ComputerSystem Spec


  2. Posts : 14,995
    Microsoft Windows 10 Pro 64-bit 14393, Windows 10 Insider Fast Ring, Windows 8.1 Update, Ubuntu
       09 Aug 2015 #12

    Tonyb said: View Post
    Clif how long does it take ? also do i need to check all apps on for location as mine is set to default i left it all default and what was on for it when you set up windows.?
    I can't remember what it was, but now these are the settings:
    Attachment 29917

    It doesn't take too long to do, maybe a couple of minutes.
      My ComputersSystem Spec

  3.    09 Aug 2015 #13

    Cliff S said: View Post
    have you tried wsreset? You need to wait until the command prompt closes on its own.

    If that has failed there is always System File Checker(SFC) and DISM:

    Thank you, just trying that now....

    Yes, that worked! I shut down and started up again (not a 'restart' but a proper shut down then left it a while then started up again), and can now access Apps Store again and see what updates are supposed to be downloading - Mail being one of them, so that is probably why Mail is not working currently?!

    Thank you for the advice!
    Attached Thumbnails Attached Thumbnails Image6.jpg  
    Last edited by Sooze; 09 Aug 2015 at 13:07.
      My ComputerSystem Spec


  4. Posts : 14,995
    Microsoft Windows 10 Pro 64-bit 14393, Windows 10 Insider Fast Ring, Windows 8.1 Update, Ubuntu
       09 Aug 2015 #14

    Glad you're up and running now.
      My ComputersSystem Spec

  5.    09 Aug 2015 #15

    Cliff S said: View Post
    Glad you're up and running now.
    Not as glad as I am, lol!
      My ComputerSystem Spec

  6.    09 Aug 2015 #16

    OK all so microsoft support was on my computer for 2 hours finally figured it out it is due to a update that got pushed out to windows 10 the update is kb3081424 if you experience issues remove this update and you can hide it if on windows 10 pro for 1 month. the support guy is turning it in.
      My ComputerSystem Spec

  7.    09 Aug 2015 #17

    Reporting back the update is fixed and has reinstalled this time without issues
      My ComputerSystem Spec

  8.    10 Aug 2015 #18

    Tonyb said: View Post
    Reporting back the update is fixed and has reinstalled this time without issues
    So you are saying that the issue of Windows Store not opening is directly related to this update?
      My ComputerSystem Spec

  9.    10 Aug 2015 #19

    xlxcrossing said: View Post
    So you are saying that the issue of Windows Store not opening is directly related to this update?
    Yes if you remove it then you let the store update the apps if any that are stuck at 0.00 then let it reinstall after all this is done, it should work a ok at least mine did, I got kind of scared after the update reinstalled but it seems whatever issue it had was solved from the removal, and then reinstall of itself. The MS tech said the update was messed up now either MS fixed whatever was wrong with it and that is why it did not do the same thing or i just got lucky the second time around. Now you can defer it if you have windows 10 pro, for up to a month is what he told me, so you could uninstall it and do that to be on the safe side.
      My ComputerSystem Spec


 
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