Cortana - Cannot disable or stop

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  1. Posts : 16
    Windows 10 Professional. Version: 1909 - OS Build: 18363.959
       #1

    Cortana - Cannot disable or stop


    Hi all,
    Cortana is running at 24% CPU - Power usage "Very high"
    So far I have tried stopping/removing it by:
    Using "O&O ShutUp 10"
    Downloaded a "Disable Cortana Reg"
    The Group Policy editor:
    Edit group policy / Computer Configuration / Administrative Templates / Windows Components Search.
    Find "Allow Cortana" and double-click to open it. Click Disabled, and then hit OK. It is disabled! (NOT)

    Starting in safe mode and going to: C: / Windows / systemapps And renaming it with .bak which I can't do.

    Any other sugestions before I take a hammer to it & revert back to Windows 7?

    Many thanks for reading.
      My Computer


  2. Posts : 35,416
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    Hi, is your build 1903, and does this apply to you?
    Microsoft Investigating Windows 10 Cortana High CPU Issues

    Sadly it's not a forum requirement to state your build, so we have to ask time and again.

    This issue appears to be a bug in the latest version of Cortana that occurs when users have disabled the ability to send local searches to Bing.
    This has been resolved in later updates.
      My Computers


  3. Posts : 16
    Windows 10 Professional. Version: 1909 - OS Build: 18363.959
    Thread Starter
       #3

    Thanks so much Dalchina, that fixed the problem. I will update my details to reflect my software version.
    Roy
      My Computer


  4. Posts : 35,416
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #4

      My Computers


  5. Posts : 4
    Win 10 Home 64 Bit
       #5

    dalchina said:
    Hi, is your build 1903,
    This has been resolved in later updates.
    I had the same issues, tried manually to alter regex, used HowToGeek's regex batch, tried O&O ShutUp 10. I was in v 1903 and updated to v1909 after seeing your response. Still cannot successfully disable Cortana.
      My Computer


  6. Posts : 2,135
    Win 11 x 64 Home. Pro x 64 on Surface.
       #6

    there is a link somewhere in here for a simple push button disable script. Dead easy and it worked for me.
      My Computer


  7. Posts : 16
    Windows 10 Professional. Version: 1909 - OS Build: 18363.959
    Thread Starter
       #7

    Thank you!
      My Computer


  8. Posts : 2,135
    Win 11 x 64 Home. Pro x 64 on Surface.
       #8

    found it:

    Enable or Disable Cortana in Windows 10

    I used option 2 number 3
      My Computer


  9. Posts : 35,416
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #9

    And the way it SHOULD work (and certainly does for me) is that if 'Hey cortana' is disabled in Settings, Cortana uses no resources.
      My Computers


  10. Posts : 4
    Win 10 Home 64 Bit
       #10

    elbmek said:
    I used option 2 number 3
    Thanks for the link. Can't try Option 1 as I'm in Win10 Home Edition, Option 2 doesn't work. I believe it's the same reg key trick that I tried previously from HowtoGeek.

    dalchina said:
    And the way it SHOULD work (and certainly does for me) is that if 'Hey cortana' is disabled in Settings, Cortana uses no resources.
    The way I'm checking if I've successfully disabled Cortana is, i go to start menu, type news and i get online results like BBC News, in the right pane. And I'm still getting those online results.
      My Computer


 

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