Cortana broken


  1. Posts : 2
    Windows 10 Pro Retail
       #1

    Cortana broken


    Hey Guys and Gals,

    I have a windows 10 pro system and about 2 weeks ago sfc /scannow found corruption and could not fix it.

    I then ran multiple Dism commands and DISM fixed the corruption.

    But now Cortana is being dumb and stops letting me type searches and displays black when I press Windows key.

    But I found a temp fix for when it happens multiple times a day.
    I simply end process for Cortana and then it starts working again for awhile.
    Then it stops later and I repeat ending process and then it works again.

    Is there a way to fix Cortana?
    The Trouble shoot store apps and hanging says issue not fixed.

    My OS is pretty a fresh clean install only a month or two old.

    So is there a way to reset Cortana or Reinstall it without effecting my programs and/or apps?
    I found some posts on this forum but wanted to be sure of the steps and if fix is the same for Windows 10 Pro retail as I have only had 10 PRo for a month or two.


    Your help would be greatly appreciated.

    Thanks in Advance
    Fred
      My Computer


  2. Posts : 8,699
    Mac OS Catalina
       #2

    Cortona and Search are separate now. Press Windows S to do a search.
      My Computer


  3. Posts : 2
    Windows 10 Pro Retail
    Thread Starter
       #3

    bro67 said:
    Cortona and Search are separate now. Press Windows S to do a search.
    Hello,

    Thanks for fast reply.
    Tried what you said and it does not work search screen is blank.
    I tried ending process for Cortana and then I was able to search your way and from start menu.

    Thanks
    Fred

    - - - Updated - - -

    Hey Guys,

    Just an update I reinstalled Cortana and problem still exists with it and the search feature.
    As I wrote even Win + s does not work unless I end Cortana process. Then it restarts cortana and it works for awhile before having same issue later.

    Any other suggestions not counting doing a fresh install?

    Thanks in advance
    Fred
      My Computer


 

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