Some Programs Not Opening After Windows Update

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  1. Posts : 21
    Windows 10
       #1

    Some Programs Not Opening After Windows Update


    Have Windows 10 build 1803. Installed the updates that were released yesterday. Since then some of my programs are not opening, the cursor spins for a couple seconds then nothing.

    Did sfc /scannow, it found corrupted files. Those were fixed, but the problem persists. I uninstalled the affected programs with Revo and reinstalled them, but that didn't work either.

    It's only a couple of programs, one a VPN and two video editor programs.
      My Computer


  2. Posts : 6
    Windows 10
       #2

    I have gone through the below mentioned solution and it may fix your proble. have a look to this please https://answers.microsoft.com/en-us/...3-8c41d52f1008
      My Computer


  3. Posts : 21
    Windows 10
    Thread Starter
       #3

    kusum said:
    I have gone through the below mentioned solution and it may fix your proble. have a look to this please https://answers.microsoft.com/en-us/...3-8c41d52f1008

    I did the sfc scan and the corrupted files were fixed, but that didn't solve the problem. Tried creating another user and that didn't help either.
      My Computer


  4. Posts : 522
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1
       #4

    Did the Event viewer show any failure entries?
    I had an issue with d3d9.dll when trying to run NordVPN. I just added the previous version of d3d9.dll to the NordVPN folder in Programs(x86).
      My Computers


  5. Posts : 21
    Windows 10
    Thread Starter
       #5

    pbcopter said:
    Did the Event viewer show any failure entries?
    I had an issue with d3d9.dll when trying to run NordVPN. I just added the previous version of d3d9.dll to the NordVPN folder in Programs(x86).
    Yes, a kernelbase.dll error and this error also;

    Application: ProtonVPN.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code e0434352, exception address 00007FFDEB63A388 Stack:
      My Computer


  6. Posts : 522
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1
       #6

    I have not seen that one, sorry and I wish I could help.
      My Computers


  7. Posts : 21
    Windows 10
    Thread Starter
       #7

    I uninstalled the .NET update from yesterday and the programs opened fine. Reinstalled the update and they have again stopped working.
      My Computer


  8. Posts : 34,902
    Win 10 Pro (1903) (2nd PC is 21H2)
       #8

    Hi, which are the 2 video editor programs and their versions?
      My Computers


  9. Posts : 21
    Windows 10
    Thread Starter
       #9

    Handbrake 1.2.2.0
    Vidcoder 4.36.0.0
      My Computer


  10. Posts : 34,902
    Win 10 Pro (1903) (2nd PC is 21H2)
       #10

    Thanks. FWIW, Handbrake 1.2.2 opens ok on my 1903 latest
    Some Programs Not Opening After Windows Update-snap-2019-09-11-20.38.04.png

    Perhaps someone else with 1803 might be able to test Handbrake.
    Note 1803 is almost at end of life and people are being offered 1903.
      My Computers


 

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