One Drive problem

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  1. Posts : 164
    Windows 10 Pro 10.0.17763 Build 17763

    One Drive problem

    When I click START and get a long list of all the apps installed on my machine I see that One Drive is there. However, when I click the One Drive icon I get nothing; absolutely nothing, as if I had not clicked One Drive at all.
    I should like to start using OD but I can't figure out a way to even get started. I only want to put one file there so I can get to it on a tablet and work on the file when I am not at home. Can anyone, please, give me a pointer or two of what is going on and what I am doing wrong?

    Thanks to one and all in advance.

    A One Drive icon does not appear on my desktop.
      My Computer

  2. Posts : 35,425
    Win 10 Pro (21H2) (2nd PC is 21H2)

    Hi, you might try this:
    Reset OneDrive to fix OneDrive problems on Windows 10

    If that doesn't work, you might try installing Onedrive from the Store.

    A One Drive icon does not appear on my desktop.
    This has little significance. Many people hate having icons, files or folders on their desktop, and just want a pretty picture.
      My Computers

  3. Posts : 164
    Windows 10 Pro 10.0.17763 Build 17763
    Thread Starter

    Thanks, Dalchina.
    I uninstalled OD and installed the latest version which I d/l from their site. Then I uninstalled that also because I still could not get it to work. Next, I got some space on a third-party server based right here in Ottawa and u/l my file. I tried going there and working on the file from my wife's laptop and it worked perfectly. SO, no OD for me. Under the circumstances I don't know if I should mark the "problem" as solved; so, when in doubt, do nothing.
    Thanks again for taking the time. Regards from Ottawa.
      My Computer

  4. Posts : 35,425
    Win 10 Pro (21H2) (2nd PC is 21H2)

    Hi, there is this page - don't know if it will help. There used to be a 'desktop' (download and install- not app) version too. (This is GB- you might want to find your local version)
    Microsoft OneDrive Download

    Did you get a prompt to log in to your Onedrive account when you started Onedrive?

    If Onedrive is running, you should see a tray icon like a little cloud, and Onedrive in the Navigation pane in file explorer.

    If you click on the tray icon you should see something like this:
    One Drive problem-untitled.png
      My Computers

  5. Posts : 13,950
    Windows 10 Pro X64 21H1 19043.1503
      My Computers

  6. Posts : 275
    Windows 10 Pro 64-bit, Version 21H2, Build 19044.1620

    For those that might be interested..there are some alternative application's available that are free and offer more storage than microsoft one drive. I'm enclosing a link that offers them, actually it's a great site in general: Microsoft OneDrive Alternatives and Similar Software -
    This is the one that I chose and prefer:
      My Computers

  7. Posts : 164
    Windows 10 Pro 10.0.17763 Build 17763
    Thread Starter

    Thank you very much one and all for your assistance.
    1. I d/l the most recent version of OD, installed it and uninstalled it three times.
    2. After installation OD is in the list when I click START but nothing happens when I click the OD icon; NOTHING !
    3. As mentioned earlier, I gave up on OD, got some space on a third-party server, and everything is working fine.
    4. At no time did I get a cloud icon in the notification area.
    5. I will not mark this as solved in case there are others who are suffering the same frustration.
    6. Once again, thank you all.
      My Computer

  8. Posts : 35,425
    Win 10 Pro (21H2) (2nd PC is 21H2)

    Suggest you try a clean boot and make sure you don't have conflicting security software running for example.
      My Computers

  9. Posts : 164
    Windows 10 Pro 10.0.17763 Build 17763
    Thread Starter

    Forgive this old geezer, dalchina, but I wouldn't know where to start to do what you suggest: clean boot ? make sure you don't have conflicting security software ? I think for now I shall leave well enough alone. But thank you for not giving up on me; you are almost always the first to come to my aid and such assistance does not pass me unnoticed I assure you.
    Regards from Ottawa.
    (I wish I were 18 again at Magdalen with my portable typewriter and Parker fountain pen.)
      My Computer

  10. Posts : 17,640
    Windows 10 Pro

    This works:

    1 Open File Explorer, type %localappdata% in addressbar and press Enter to go to C:\Users\YourUername\AppData\Local folder:

    One Drive problem-image.png

    2 Now in AppData\Local folder, browse deeper to folder Microsoft\OneDrive (please notice, I have relocated Users folder to drive E: so screenshot shows it instead of C: drive. In your case, it should be on C: drive):

    One Drive problem-image.png

    If you have only one folder there with a numerical version number as folder name, open it. If you have more than one folders with version number as folder names, open the one with latest version number.

    3 In that folder, you'll find OneDriveSetup.exe file. Double click to run it:

    One Drive problem-image.png

    4 OneDrive Setup runs:

    One Drive problem-image.png

    5 When finished, right click OneDrive icon in notification area and select Settings to add your account:

    One Drive problem-image.png

    That's it. Works every time.

      My Computer


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