Battery Usage App Not Displaying Anything

Hi,

I am trying to use the Battery Usage App via the settings menu on Windows 10. When I click on "See which apps are affecting your battery life", I get no information when look at the data over the past 6, 24 hours or 1 week. It simply says "We only track usage when your device is on battery power, not when it's plugged in. No apps used battery during the selected time period."

However, I've been on my battery all day, and I am still unable to get this info.

Any thoughts as to what is going on?

Thanks.

TheComeBacKid said:

Hi,

I am trying to use the Battery Usage App via the settings menu on Windows 10. When I click on "See which apps are affecting your battery life", I get no information when look at the data over the past 6, 24 hours or 1 week. It simply says "We only track usage when your device is on battery power, not when it's plugged in. No apps used battery during the selected time period."

However, I've been on my battery all day, and I am still unable to get this info.

Any thoughts as to what is going on?

Thanks.

Exact same problem on my windows 10 surface pro 4.
even I tried powercfg /batteryreport /output “C:\battery-report.html” and I just get an error 0x408