1.    06 Aug 2015 #1

    Email app crash, create file "C:\WINDOWS\system32\edbtmp.log" failed..


    Yesterday I installed the cumulative update. Today I did a cold restart. Now the email app constantly crashes, it comes up and then just freezes until it eventually closes itself (or gets closed). The event viewer contains two events for each try, which seem to have to do with this.

    First comes:
    SettingSyncHost (4916) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ". The create file operation will fail with error -1032 (0xfffffbf8).

    And then:
    SettingSyncHost (4916) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

    These are both generated by source ESENT.

    This raises several questions:

    Why would it at all try to create a log-file in C:\Windows\System32? Are there not more appropriate places for log-files?

    I am a member of Administrators (and Home Users) and from File Explorer I could manually create a folder (did not get the option to create a file) in C::\Windows\System32, so why would the creation fail? I have 425 GB free space on the SSD.

    And most importantly, the email app worked fine yesterday, does anyone know what can I do to get this corrected and working again? Surely it does not have to be run as Administrator?

    EDIT: I did some digging, and found this: 50 errors in event logs on each boot (Esent ID 413 488)
    Unfortunately, W10 seems far from being in a dependable state yet...
    Last edited by OppfinnarJocke; 06 Aug 2015 at 14:03.
      My ComputerSystem Spec
  2.    25 Aug 2015 #2
    Join Date : Oct 2014
    Posts : 197
    Windows 10 x64

    Got these errors too

    -

    EVENT-ID 413 SettingSyncHost (1164) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

    EVENT-ID 488 SettingSyncHost (1164) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ". The create file operation will fail with error -1032 (0xfffffbf8).

    EVENT-ID 455 SettingSyncHost (1164) {7C1A164D-0BC9-4F2D-941E-19DA0C966885}: Error -1032 (0xfffffbf8) occurred while opening logfile C:\Users\MYNAME\AppData\Local\Microsoft\Windows\SettingSync\metastore\edb.log.

    EVENT-ID 489 SettingSyncHost (1164) {7C1A164D-0BC9-4F2D-941E-19DA0C966885}: An attempt to open the file "C:\Users\MYNAME\AppData\Local\Microsoft\Windows\SettingSync\metastore\edb.log" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).

    -

    Read the other thread, but I am afraid it is a bit too complex for me, this resetting ACLs and stuff...
    Seems somewhere the correct path should be entered or so.

    =
      My ComputerSystem Spec

 


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