File Explorer crashes after Right Click in Desktop Solved

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  1.    05 Aug 2015 #1

    File Explorer crashes after Right Click in Desktop

    Hello everyone!

    I'm loving the new Windows 10! But this problem is really bugging me.

    Whenever I right-click a file anywhere on the Desktop, the File Explorer crashes briefly and then comes right back up. This does not happen anywhere else, only on the Desktop.

    I tried going to "HKEY_CLASSES_ROOT/*/shellex/ContextMenuHandlers" with RegEdit and removing some of them, but to no avail.

    Anything to point me in the right direction or any suggestions?
    Thank you in advance!
      My ComputerSystem Spec

  2. topgundcp's Avatar
    Posts : 2,438
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       05 Aug 2015 #2

    Download: ShellExView - Shell Extension Manager For Windows
    NOTE: download version 1.97 or later, else Restart Explorer won't work in step 4

    1. This program does not require installation, just right click and run as Administrator
    2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu. Also put check marks as shown
      Click image for larger version. 

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    3. Click on the screen, Hold down CTRL Key+A to select all then click on the red button on top left corner to disable all.
    4. Click on the Options again and select Restart Explorer
    5. Now try to right click on desktop to see if it fixes your problem. If it does then start to enable one by one and repeat step 4 until the problem occurs again, that's the offending extension.

    Last edited by topgundcp; 30 Jun 2016 at 14:00. Reason: More info
      My ComputerSystem Spec

  3.    05 Aug 2015 #3

    topgundcp said: View Post
    Try this to see if it helps. It's for Windows 8 but will be the same for 10:
    Solved Right Click Menu Lag on my pc
    I have ShellExView downloaded already, but I didn't know how to properly use it. Thank you for that helpful link.
    I disabled all the "pink background" entries (installed by a third-party app) and it really did fix it (at least for the moment it seems).
    Thank you very much!

    Note: It seems the "Restart Explorer" option doesn't work on ShellExView. It only closes File Explorer and leaves you with a black screen. For anyone having the same problem, I restarted File Explorer by going to Task Manager (Ctrl+Alt+Delete) and opening a new process "explorer.exe".

    Thank you again Topgundcp!
      My ComputerSystem Spec

  4. Posts : 1
    Windows 7 Ultimate
       26 Jan 2016 #4

    In Windows 7 IO have deleted entry from

    Works immediately.
      My ComputerSystem Spec

  5. Posts : 2
    Windows 10 Professional
       14 Mar 2016 #5

    It seems that there's a bunch of misbehaving shell extensions for Windows 10, but...
    Here's what fixed this for me...
    Using the ShellEx program...
    Through the process of elimination I disabled the SpyBot Search & Destroy Shell Extension, and, instant SUCCESS.
    Be Aware, I disabled this once, enabled it again and it continued to work properly until a reboot, then it was right back to where it was.
    Click image for larger version. 

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    Last edited by sthomas128; 16 Mar 2016 at 09:33.
      My ComputerSystem Spec

  6.    15 Mar 2016 #6

    Uninstalling MalwareBytes seemed to have fixed it for me.
      My ComputerSystem Spec

  7.    22 Mar 2016 #7

    I was having the right-click issue with Windows 10 File Explorer, too and found this thread. In addition, over time Explorer would become non-responsive when clicking the Start button. I downloaded ShellExView and through trial and error, found that the Carbonite context menu was the culprit. After disabling that, all is right with the world. Thank you for posting on this topic!!
      My ComputerSystem Spec

  8. Posts : 4
    Win 10 Build 10240
       02 Apr 2016 #8

    Disabled SpyBot Search&Destroy in the context menu fixed my issue.
      My ComputerSystem Spec

  9.    10 May 2016 #9

    thanks buddy. The spybot solution worked for me... much appreciated for doing the hard work
      My ComputerSystem Spec

  10. Posts : 2
    Windows 10 Professional
       11 May 2016 #10

    You're Welcome.
    Glad It Helped...
      My ComputerSystem Spec

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