Cortana crashes when asking about my next appointments Solved

  1.    #1

    Cortana crashes when asking about my next appointments


    Hello,
    it's been at least one week since I encountered this strange problem with Cortana, working perfectly fine except when I ask about my next appointments (in Italian, but I guess it's the same in English or other languages)... in this case crashes silently with error:

    Click image for larger version. 

Name:	image.png 
Views:	2 
Size:	38.8 KB 
ID:	231662

    When I ask other things like currency conversion, about the weather etc. Cortana works fine. Same for search function: no issues there. No DISM or SFC /SCANNOW errors found. Cortana reinstall using PowerShell was also useless.

    Notice I use Windows Calendar + Mail std programs, and I'm afraid this started since some recent Windows Update... can you reproduce this error?

    Windows 10 Pro 1809 (17763.437)

    Hint: here is a list of things you can ask Cortana
    Last edited by hexaae; 03 May 2019 at 15:55.
      My ComputerSystem Spec

  2.    #2

    Upgraded to Win 10 1903. Issue NOT FIXED!!
    Last edited by hexaae; 3 Weeks Ago at 08:21.
      My ComputerSystem Spec

  3. bro67's Avatar
    Posts : 6,219
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       #3

    Send it to Microsoft at the Microsoft Insiders forum. The Cortana crashing has been known to be a problem for well over four years. https://answers.microsoft.com/en-us/...=#/insider///1

    Personally, I would use a different calendar program.
      My ComputerSystem Spec

  4. bro67's Avatar
    Posts : 6,219
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       #4
      My ComputerSystem Spec

  5.    #5

    Thank you, I'd like to fix this bug though, not using something else...
      My ComputerSystem Spec

  6. bro67's Avatar
    Posts : 6,219
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       #6

    hexaae said: View Post
    Thank you, I'd like to fix this bug though, not using something else...
    Never going to happen. MS would have fixed the Cortana crashing issue by now if they cared. See this. Microsoft Says Cortana Won't Compete With Alexa and Google Assistant - ExtremeTech. MS has already teamed up with Amazon, to allow Alexa to handle Cortana commands. Microsoft does have the Cortana source code examples available on GitHUb. GitHub - microsoft/cortana-samples: Code samples for Cortana extensibility.
    Microsoft . GitHub

    Alexa integration comes to Cortana on Windows 10 PCs | Windows Central
    Last edited by bro67; 3 Weeks Ago at 14:39.
      My ComputerSystem Spec


  7.   My ComputerSystem Spec

  8.    #8

    This bug is not reproducible on another PC of mine, so there's a issue somewhere (or some custom settings causing the issue) I'm just trying to fix... I don't expect Cortana to be the best of all, but I want to fix this annoying and specific crash at least (besides this issue, Cortana works fine and doesn't crash for any other operation. My case is not the typical "I type anything in Cortana and crashes, or search does not work").
      My ComputerSystem Spec

  9.    #9

    SOLVED

    Well, I think this is clearly a Microsoft bug...
    Changing:

    Cortana settings > Permissions > Manage the information Cortana can access from this device > Contacts, email, calendar & communication history = ON

    solved the issue (was OFF). I don't really think it should crash if you turn it off and just ask for next appointments anyway…
      My ComputerSystem Spec


 

Related Threads
Asus G750JM Windows 10 Home As soon as I start to type in the search bar the search bar crashes preventing me from using the search function at all. With the task manager open I can see one of the cortana processes disappear and reappear - i...
[Q] Any Excel Templates with Appointments? in Microsoft Office and 365
Hello I am looking for a appointment template. What I want to do is: First Sheet Has: Date, Description Second Sheet Has: Monthly Calendar But I want in the second sheet, on the date to search for the apointment date in first sheet and auto-add...
So I followed this procedure, (Susbcribe or import Google Calendar to Windows 8), to share my Google Calendar. All Google Appointments appear only as "busy" on my PC when uising Hey Cortana. I assume that this is a shared calendar or permissions...
Is there a way to change appointments in Outlook 2016 instead of going on the web to change it in Outlook? Seems stupid to have to go on the web when your Calendar is right there.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:54.
Find Us