Windows Media Player no longer has music library

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  1. bradleyb
    Posts : 14
    Windows 10
       New #1

    Windows Media Player no longer has music library


    Windows 10 Windows Media Player 12

    Hello.
    Just turned on my computer and Windows has one album showing with 4572 songs at 0 minutes
    The music in file explorer plays thru groove but no longer thru media player.
    I've uninstalled and reinstalled to no avail
    Updating media library has been on for a while but nothing is updating.
    I would post a screenshot but don't know how here
    What do i do to get my library back in WMP and have it work?
      My Computer
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  3. dalchina
    Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    I've uninstalled and reinstalled to no avail
    Hi, do you mean WMP, and do you mean thus?
    Windows Media Player no longer has music library-snap-2019-03-29-20.14.06.png

    The music in file explorer plays thru groove but no longer thru media player.
    For example, if I do this, the file plays.
    Windows Media Player no longer has music library-untitled.png

    How are you trying to play a file?

    Windows has one album showing with 4572 songs at 0 minutes
    - as viewed how? Could you post a screenshot?

    To post a screenshot, use a capture program or the Windows Snip tool to create an image file. Save the file, then use the Inser Image icon (tooltip) above your post.

    There's a tutorial... in the Tutorial section... on doing this.

    Please try this from an admin command or Powershell prompt:
    chkdsk c: /scan
    and report the result. (This doesn't fix anything, just checks).

    Are your music files also on C: ?
      My Computers
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  4. bradleyb
    Posts : 14
    Windows 10
    Thread Starter
       New #3

    Yes. I uninstalled and reinstalled just like your screenshot.
    When I went into file explorer, if I right click the track and select play in Windows Media Player, it will play. However, the library in Media Player is gone. i can't click album, artist or anything.
    Windows Media Player no longer has music library-capture.jpg
      My Computer
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  6. dalchina
    Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    Where is your library built from? If you rt click Music in WMP (left pane) you should see Manage Music Library - that should list folders. In those folders should be your music files.

    Navigate there and check the files are valid.

    If so, try deleting the library reference to them, and re-adding them.

    And please see the last 2 points of my previous. Thanks.
      My Computers
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  7. bradleyb
    Posts : 14
    Windows 10
    Thread Starter
       New #5

    I will do a check disc scan and report back.
    All of the files are in my music folder in C drive. When I right Manage Music Library, it brings up the default C:\Users\Brad\Music.
    I'll be back with a result hopefully.
    thanks for trying to help me.
      My Computer
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  8. bradleyb
    Posts : 14
    Windows 10
    Thread Starter
       New #6

    C:\Users\bradl>chkdsk c: /scan
    Access Denied as you do not have sufficient privileges or
    the disk may be locked by another process.
    You have to invoke this utility running in elevated mode
    and make sure the disk is unlocked.

    RUNNING IN POWERSHELL. HANG TIGHT
      My Computer
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  9. bradleyb
    Posts : 14
    Windows 10
    Thread Starter
       New #7

    Windows PowerShell
    Copyright (C) Microsoft Corporation. All rights reserved.

    PS C:\WINDOWS\system32>
    PS C:\WINDOWS\system32> chkdsk c: /scan
    The type of the file system is NTFS.
    Volume label is Windows.

    Stage 1: Examining basic file system structure ...
    463616 file records processed.
    File verification completed.
    18916 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    5726 reparse records processed.
    551910 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    5726 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    44148 data files processed.
    CHKDSK is verifying Usn Journal...
    39496352 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    929687551 KB total disk space.
    511202340 KB in 205327 files.
    155656 KB in 44149 indexes.
    0 KB in bad sectors.
    608715 KB in use by the system.
    65536 KB occupied by the log file.
    417720840 KB available on disk.

    4096 bytes in each allocation unit.
    232421887 total allocation units on disk.
    104430210 allocation units available on disk.
      My Computer
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  10. dalchina
    Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #8

    That's good- continue with the first two points in my last.
      My Computers
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  12. bradleyb
    Posts : 14
    Windows 10
    Thread Starter
       New #9

    Scroll up. My answers are there.
    If I'm not answering the right questions, please repeat them.
      My Computer
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  13. bradleyb
    Posts : 14
    Windows 10
    Thread Starter
       New #10

    I deleted the library C:\User\Brad\Music and readded. No change.
      My Computer
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