1. Joined : Aug 2015
    Posts : 2
    windows 10
       05 Aug 2015 #1

    Videos not playing


    Get started videos wont play also videos in new apps downloaded from the store wont play. videos play fine in browsers and downloaded content. I am connected to the internet, any help please (please don't post things like check your conection or other obvious replies) this is a conflict or update issue I think.
      My System SpecsSystem Spec

  2.    05 Aug 2015 #2

    Have you tried programs like VLC? An excellent free video player that supports many formats.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 2
    windows 10
       05 Aug 2015 #3

    Got the latest version of vlc


    Videos in apps including get started not working if I open videos using a 3rd party programme they are fine
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 3
    windows 10
       11 Sep 2015 #4

    chrismac911 said: View Post
    Get started videos wont play also videos in new apps downloaded from the store wont play. videos play fine in browsers and downloaded content. I am connected to the internet, any help please (please don't post things like check your conection or other obvious replies) this is a conflict or update issue I think.
    click on the gear in Internet exploreer . upper.right hand corner ....go down to internet options click on it..when it opens ....click on the advance tab and check Use Hardware Rendering....now click apply at the bottom and ok.....You will be able to watch videos in edge and internet explorer and as well as microsoft store
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 3
    windows 10
       11 Sep 2015 #5

    chrismac911 said: View Post
    Videos in apps including get started not working if I open videos using a 3rd party programme they are fine
    click on the gear in Internet exploreer . upper.right hand corner ....go down to internet options click on it..when it opens ....click on the advance tab and check Use Hardware Rendering....now click apply at the bottom and ok.....You will be able to watch videos in edge and internet explorer and as well as microsoft store
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 610
    W10
       11 Sep 2015 #6

    waynegibns, the OP stated that videos would play correctly in the browser...



    • Which file types are not playing? mpg, mp4, ...?
    • Does none of these files work, or are some files of that type working correctly?
    • In which programs have you tried?
      My System SpecsSystem Spec


 


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