Software not installing in the C:\ drive

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  1. Callender's Avatar
    Posts : 1,034
    Windows 10 Home 1809 32-bit
       1 Week Ago #11

    It was worth a check. How about here?

    [Winkey + X] > Settings > System > Storage.

    Click image for larger version. 

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      My ComputerSystem Spec


  2. Posts : 23,878
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #12

    Are you making backup images?
    Was there a recovery partition?
      My ComputerSystem Spec

  3.    1 Week Ago #13

    Callender said: View Post
    It was worth a check. How about here?

    [Winkey + X] > Settings > System > Storage.

    Click image for larger version. 

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    Not this either. Everything is set to "This PC (C:)"
      My ComputerSystem Spec

  4.    1 Week Ago #14

    zbook said: View Post
    Are you making backup images?
    Was there a recovery partition?
    Nope, No backup images.
      My ComputerSystem Spec


  5. Posts : 23,878
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #15

    The disk management did not display a recovery partition.
    Had you used partition software to delete it?

    Open administrative command prompt and type or copy and paste:
    reagentc /info
    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


    There are free and pay versions to make backup images:

    Acronis, Aoemi, EaseUS, Macrium, Paragon


    Macrium is widely used in Ten Forums:
    Macrium Software | Your Image is Everything
    Backup and Restore with Macrium Reflect | Tutorials
      My ComputerSystem Spec

  6.    1 Week Ago #16

    zbook said: View Post
    The disk management did not display a recovery partition.
    Had you used partition software to delete it?

    Open administrative command prompt and type or copy and paste:
    reagentc /info
    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


    There are free and pay versions to make backup images:

    Acronis, Aoemi, EaseUS, Macrium, Paragon


    Macrium is widely used in Ten Forums:
    Macrium Software | Your Image is Everything
    Backup and Restore with Macrium Reflect | Tutorials
    Sorry but why are you suggesting I do this. Will it help repair my installation?
      My ComputerSystem Spec


  7. Posts : 23,878
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #17

    There was no recovery partition seen in disk management.
    It may have become part of the C: data partition

    Click image for larger version. 

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    BIOS/MBR-based hard drive partitions | Microsoft Docs


    Sometimes there are problems with:

    ransomware
    malware
    corruption of the operating system
    corruption of the registry
    corruption of the component store
    corruption of the drive file system
    failure to boot
    etc.

    System restore is not a reliable tool.
    Sometimes there are no restore points that predate a problem and other times system restore does not work.

    With a backup image you can fix most of the above problems in < 1 hour by restoring an image.

    The is a forum within Ten Forums focused on backup and restore:
    Backup and Restore - Windows 10 Forums
      My ComputerSystem Spec

  8. Callender's Avatar
    Posts : 1,034
    Windows 10 Home 1809 32-bit
       1 Week Ago #18

    Suggest: Create a new user account and log into it. Try installing a program. If it works consider this:

    Download Account Profile Fixer - MajorGeeks
      My ComputerSystem Spec

  9.    6 Days Ago #19

    Callender said: View Post
    Suggest: Create a new user account and log into it. Try installing a program. If it works consider this:

    Download Account Profile Fixer - MajorGeeks
    Tried this (even though a new account did not fix the problem). But as one might suspect, neither did resetting the account.
      My ComputerSystem Spec

  10.    6 Days Ago #20

    I think where I am is to perform a new installation more carefully executed (with a recovery partition, though I did not delete the one that was "supposed to be there). This will take a bit of time to pry the computer out of my wife's hands as she uses it frequently.

    Happy to try any other suggestions.

    Many thanks for the help to date.

    hip
      My ComputerSystem Spec


 
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