Corsair iCUE Lighting Software Crashed My System.


  1. Posts : 48
    Windows 10 Home 64bit
       #1

    Corsair iCUE Lighting Software Crashed My System.


    I downloaded and ran the Corsair iCUE software some days ago in preparation for the delivery of my Corsair K70 RGB keyboard. Everything was going well and I completed the few basic intro options, e.g. language, left it at that and went back to what I was doing without venturing further.

    Some minutes later, bam, monitor gives me a black screen and the 'no signal' box pops up and the keyboard and mouse are non responsive. From looking at the computer, you'd think it was fine, LED's on, fans spinning, the same as a few minutes ago before the 'no signal'.

    So, to rectify the issue I attempt to use the Reset button - it is non responsive! I then try the power button, holding it down and, it too, is non responsive.

    I have to physically cut the power at the PSU, switch back on and reboot.

    Does anyone have any idea what is going on?

    Cheers,
    Tom.
      My Computer


  2. Posts : 48
    Windows 10 Home 64bit
    Thread Starter
       #2

    I have now received the keyboard and thought I'd give ICue another go. Unfortunately, the problem resurfaced again, twice, even though I had not purposely gone into it but it was running in the background from boot up.

    In addition I received this responce from Corsair customer service, thoughts:
    'Based on what you are describing and the system specs you have provided you encountered the Ryzen version of a BSOD. Unfortunately I cannot offer support for this as this is not a Corsair product issue.'

    Tom.
      My Computer


 

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