How do I open Microsoft store with error ms-windows-store:PurgeCaches


  1. Posts : 5
    Windows 10 on imac late 2013 core i5
       #1

    How do I open Microsoft store with error ms-windows-store:PurgeCaches


    Hello people of this thread,

    Im running windows 10 on my Imac late 2013 and I partitioned the windows section to have 750 memory of the hard disk, while apple ios has 240 memory I believe. After finally downloading windows 10 using my 64 gb flash drive and boot camp assistant I came to the issues of trying to open my microsoft store and of trying to run videos. But my major concern is trying to run the microsoft store. I have tried most of the commands on my powershell but still wont even open for 4 seconds. I tried looking for localcaches and I couldnt find it so that method was not helpful. I resetted and repaired microsoft store, but nothing. Dont know what else to do was hoping people reading this thread would help.

    Thank you for your time!
      My Computer

  2. Brink's Avatar
    Posts : 56,864
    64-bit Windows 10 Pro for Workstations build 21376
       #2

    Hello Zoom, and welcome to Ten Forums.

    If you haven't already, you might see if using an option in the tutorial below to re-register the Microsoft Store app may be able to help.

    Re-register Microsoft Store app in Windows 10 | Tutorials
      My Computers


  3. Posts : 5
    Windows 10 on imac late 2013 core i5
    Thread Starter
       #3

    Brink


    I tried both options recommended and I tried the comment that you provided to another tenforum member, but sadly it still doesn't open I would like to screenshot you my commands but I don't know how to do that yet. As of right now I can try to describe it. It talks about how "=" term isn't recognized as the name of a cmdlet.
      My Computer

  4. Brink's Avatar
    Posts : 56,864
    64-bit Windows 10 Pro for Workstations build 21376
       #4

    That error message indicates the command may not have been entered correctly. Double check to make sure it's exactly the same as in the tutorial.

    The tutorial below can help show you how to post a screenshot here.

    How to Upload and Post Screenshots and Files at Ten Forums | Tutorials
      My Computers


  5. Posts : 5
    Windows 10 on imac late 2013 core i5
    Thread Starter
       #5

    How do I open Microsoft store with error ms-windows-store:PurgeCaches-screenshot-1-.png
      My Computer


  6. Posts : 5
    Windows 10 on imac late 2013 core i5
    Thread Starter
       #6

    How do I open Microsoft store with error ms-windows-store:PurgeCaches-screenshot-2-.png
      My Computer


  7. Posts : 5
    Windows 10 on imac late 2013 core i5
    Thread Starter
       #7

    the first picture was option one and the second is option 2
      My Computer

  8. Brink's Avatar
    Posts : 56,864
    64-bit Windows 10 Pro for Workstations build 21376
       #8

    Your screenshots show no issues with running the commands.

    Since you already tried to reset and re-register the Microsoft Store app without success, you could try doing a repair install of Windows 10 to fix this without losing anything.

    Repair Install Windows 10 with an In-place Upgrade | Tutorials
      My Computers


 

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