1.    03 Aug 2015 #1
    Join Date : Jul 2015
    Posts : 58
    Surface Pro 4 and Windows 10 Desktop

    office 2013


    So i installed my office 2013 and it i guess trying to install the update threw windows update seems like service pack 1 is stuck at 14% and never moves. any idea or way to restart the updates
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  2.    03 Aug 2015 #2
    Join Date : Oct 2013
    Texas
    Posts : 10,489
    Windows 10 Pro X64

    Try restarting the windows update service by right clicking it and choose restart

    Click image for larger version. 

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      My ComputerSystem Spec
  3.    04 Aug 2015 #3
    Join Date : Jul 2015
    Posts : 58
    Surface Pro 4 and Windows 10 Desktop
    Thread Starter

    Thanks dude no seriously thank boss i did that and it took the update good to know for future update issues. thank you. i'm sure that was holding a little resource back on my laptop
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  4.    04 Aug 2015 #4
    Join Date : Oct 2013
    Texas
    Posts : 10,489
    Windows 10 Pro X64

    Glad it worked for you
      My ComputerSystem Spec
  5.    24 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 36
    Windows 10 Home 64 bit

    Thanks, this helped me too! Not identical problem, but similar. When I was using Windows 8 I had disabled all Office (2013) updates. Now after the upgrade to 10 I bit the bullet and installed ALL of them. On my really slow connection here it took forever, but most of them completed. Then it just got stuck on update kb3085480, it never moved at all past 0%, but never said it had failed or let me try again or search again, and this persisted through numerous reboots.

    I downloaded the update manually and installed it, and nothing changed on the update screen after more reboots, and it did not list the update in my update history, and wouldn't let me rescan. Then I followed this advice and it gave me the notice that the update had failed, allowed my to rescan, and once doing that it acknowledged everything is up to date.

    (Why this didn't happen automatically upon the various reboots, including full shutdown, I am not sure, since that similarly stops the service....)
      My ComputerSystem Spec

 


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