HD Sentinel Test Sound Alert flags MCI error


  1. Posts : 495
    Windows 10 Home 64bit 22H2 OS 19045.3324
       #1

    HD Sentinel Test Sound Alert flags MCI error


    My brother email me with a problem with HD Sentinel flagging unable to initializing mci.

    He send me the following screenshot;
    HD Sentinel Test Sound Alert flags MCI error-2018-12-28_16-33-26.jpg
    Is it to do with Windows 10 1809 or with HD Sentinel?
    Any help solving this issue would be most appreciated.
      My Computers


  2. Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, as you will no doubt have discovered after a few simple searches, MCI is:
    Media Control Interface - Wikipedia
    MCI - Windows applications | Microsoft Docs

    The message is about a sound, so it appears the program is having trouble communicating via the API.

    This may indicate corruption in Windows, or something else.

    I suggest you start here:
    Hard Disk Sentinel support
    as the program appears to be licensed.

    I have v5.29 on build 1809 (thanks for the detail) and no problem setting a sound alert, so it would seem it's a problem on that PC.

    There doesn't seem to be a reference on their site to MCI, so you'd need to ask a support question.

    If they reply the problem must be with the Windows installation, post back and hopefully someone will help.
      My Computers


  3. Posts : 495
    Windows 10 Home 64bit 22H2 OS 19045.3324
    Thread Starter
       #3

    Thanks dalchina did not know they had a discussion board.
      My Computers


 

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