Strange file saving behavior


  1. Posts : 12
    Win10
       #1

    Strange file saving behavior


    Weird stuff.

    All of a sudden I cannot save files to my HD that were scanned though Adobe Acrobat 5.0 (Distiller). The files scan fine but when I try to save them from Acrobat 5 to the HD it says file cannot be saved. Things were working fine last month.

    I CAN save it to an external USB Thumb drive however. What is really strange is that once saved to the USB Thumb drive I can copy and paste it anywhere on the HD.

    Any ideas? Some permissions setting now needed with a "new" update for legacy software?
      My Computer

  2. Bree's Avatar
    Posts : 18,785
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #2

    Has a recent update (a features update in particular) turned on Controlled Folder Access (aka Ransomware Protection)? If so, you may need to add Adobe Acrobat to the allowed apps before you can save to your user folders.

    Add or Remove Allowed Apps for Controlled Folder Access in Windows 10 | Tutorials
      My Computers


  3. Posts : 12
    Win10
    Thread Starter
       #3

    Pointed me to the solution


    While that wasn't the actual solution it pointed me to the problem which was an equivelent setting in AVG antivirus. Thanks for the assist.
      My Computer

  4. Bree's Avatar
    Posts : 18,785
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #4

      My Computers


 

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