Cannot install Macrium Reflect 7

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  1. HeM
    Posts : 389
    Win 10 Pro x64 v.21Η2
       #11

    You're welcome!

    Search results should be saved in " C:\Users\Your_username\Searches ".
    Never mind if you cannot find it.

    What about Macrium installation? Have you managed to install it?

    Note: You have to find and remove "Paramount software" .msi files only from " C:\Windows\Installer ". Do not search for them with Windows search because those files(.msi) might have alphanumeric names like this:
    Cannot install Macrium Reflect 7-msi.png
    Last edited by HeM; 09 Nov 2018 at 02:48.
      My Computer


  2. Posts : 94
    win10 pro
    Thread Starter
       #12

    I tried everything you suggested but I had to do a system restore as the windows installer could not be found in pc it was there as I had used it. The installer and files all came back after doing this I have deleted all paramount files and installers I can find but it still tells me I am trying to use a 32 bit installer though the download say it is a 64bit is there any other way I can get this program onto my pc maybe by usb
      My Computer


  3. Posts : 24,473
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #13

    lawnmower74 said:
    I tried everything you suggested...
    Did you try downloading another copy of the installer in case the one you already had was corrupt? For Macrium Reflect Free go here:

    Macrium Software | Macrium Reflect Free

    If you choose the Home edition you will download ReflectDLHF.exe. Run that to download the installer which will be named v7.2.3825_reflect_setup_free_x64.exe. Double-check you have the right file name before running it to try the install.
      My Computers


  4. Posts : 94
    win10 pro
    Thread Starter
       #14

    I have only downloaded from macrium and have deleted the installer at least ten times and downloaded new installer each time I have also registered with three different email addresses and tried with a vpn and still get the same message
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  5. HeM
    Posts : 389
    Win 10 Pro x64 v.21Η2
       #15

    lawnmower74 said:
    ...I did have an 32 bit macrium installed and I have uninstalled it I have gone through hard drive and deleted anything I can find in macrium and reflect...
    Perhaps you have to install again 32bit Macrium, then uninstall it (without modify anything else), in case something went wrong on previous uninstall. Then try to install 64bit again.
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  6. Posts : 94
    win10 pro
    Thread Starter
       #16

    I have at last got macrium on my pc. What I did was to load it onto my laptop then copy it to usb them copy that to a empty macrium file in 64 programs on my pc it seems to be working ok but time will tell. Thanks to posters for their help
      My Computer


  7. HeM
    Posts : 389
    Win 10 Pro x64 v.21Η2
       #17

    lawnmower74 said:
    I have at last got macrium on my pc. ...Thanks to posters for their help
    That's nice! You're welcome!

    lawnmower74 said:
    ...I did have an 32 bit macrium installed and I have uninstalled it I have gone through hard drive and deleted anything I can find in macrium and reflect...
    lawnmower74 said:
    ...What I did was to load it onto my laptop then copy it to usb them copy that to a empty macrium file in 64 programs on my pc...
    I just hope for my suspicions, about the way you usually install/uninstall a program, to be wrong...
    Last edited by HeM; 12 Nov 2018 at 12:46.
      My Computer


  8. Posts : 94
    win10 pro
    Thread Starter
       #18

    HeM The reason I uninstalled the 32 bit macrium was because it would not open I used the uninstall program in windows it did not remove it all so I had to do it manually but it seems for some reason I could not find the crucial file
      My Computer


  9. Posts : 24,473
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #19

    lawnmower74 said:
    The reason I uninstalled the 32 bit macrium was because it would not open I used the uninstall program in windows it did not remove it all so I had to do it manually but it seems for some reason I could not find the crucial file
    I still don't understand how you managed to install 32-bit Macrium on a 64-bit machine. The Macrium 7 installer will not let you do that.

    lawnmower74 said:
    I have at last got macrium on my pc. What I did was to load it onto my laptop then copy it to usb them copy that to a empty macrium file in 64 programs on my pc...
    If you used a similar method to force a 32-bit install I'm not surprised the 64-bit installer was having problems. You had presented it with a starting point that was not meant to be possible.

    At least you seem to have got it sorted now, hopefully there should be no such problems for future upgrades of Macrium.
      My Computers


  10. HeM
    Posts : 389
    Win 10 Pro x64 v.21Η2
       #20

    lawnmower74 said:
    ... it seems for some reason I could not find the crucial file
    Perhaps the problem comes from a registry mess after your...weird installation of 32bit Macrium. In that case, resolving is difficult or even impossible. I don't know if a Repair Install (keeping your files & apps) can help, given that those registry changes have been made by a program and do not affect any OS function. But you can try it, if you like:
    Repair Install Windows 10 with an In-place Upgrade | Tutorials

    I didn't know that you cannot install 32bit Macrium on a 64bit Win, as @Bree has mentioned, whose question now is my question too.
    Bree said:
    I still don't understand how you managed to install 32-bit Macrium on a 64-bit machine. The Macrium 7 installer will not let you do that. ...
    Last edited by HeM; 16 Nov 2018 at 21:24.
      My Computer


 

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