can't locate .msi file


  1. Posts : 51
    Windows 10
       #1

    can't locate .msi file


    I recently updated Paintshop Pro X9 to Paintshop Pro 2019 (purchased online with a digital download). Today I was advised that there was an update and tried to install it. however very soon after the update started it requested the location of the PSPPro.msi file. Despite several attempts I cannot locate this file anywhere on the computer, presumably because it was created as a temporary file at install but deleted afterwards. can anyone advise how I can resolve this issue please?
      My Computer


  2. Posts : 34,915
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Hi, you may well find it here (example shown - O&O Diskimage):

    can't locate .msi file-untitled.png

    For programs where there is a Repair option, there will or should be a corresponding msi file:
    can't locate .msi file-untitled.png

    If you wished, you could find the msi file name in the registry:
    can't locate .msi file-1.jpg
      My Computers


  3. Posts : 51
    Windows 10
    Thread Starter
       #3

    Hi, Thanks for the quick response, however i cannot locate the Windows (C:) > Windows > Installer folder and Paintshop Pro 2019 doesn't appear to have a Repair function.
      My Computer


  4. Posts : 12,420
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #4

    A simpler thought: How did you install PSP, via a streaming install, the download then save then install or install from a CD or DVD? That is the file the program is looking for, the streaming install may not have saved the file to your drive. As I recall Corel has a way to redownload their programs.
      My Computers


  5. Posts : 51
    Windows 10
    Thread Starter
       #5

    Thank You. That must be the issue, it was a digital download which was saved and then installed. I looked on the Coral website for an updated installation file, but it doesn't appear to be available yet.
      My Computer


  6. Posts : 12,420
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #6

    By default downloaded files go in the C:\Users\USERNAMEHERE\Downloads Folder, should still be there unless deleted or maybe a different Folder was specified at the time.
      My Computers


  7. Posts : 34,915
    Win 10 Pro (1903) (2nd PC is 21H2)
       #7

    All manner of possibilities there- e.g. my browser download by default to
    C:\Users\<user name>\AppData\Local\Temp

    - note Temp
    - so readily removed.

    Downloaded setup files I want to keep are in a folder on E:
      My Computers


  8. Posts : 51
    Windows 10
    Thread Starter
       #8

    Thanks for your assistance, following you mail I found the original download installation package (zipped) and the necessary files were in there. Thank You.
      My Computer


 

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