Windows 10 1809: Microsoft Store Can't Connect to the Internet


  1. Posts : 10
    Windows 10 Pro
       #1

    Windows 10 1809: Microsoft Store Can't Connect to the Internet


    Hi TenForums,

    I'm having a problem opening Microsoft Store, it keeps telling me to check my internet connection. Even though I have good connection. It wont let me open apps downloaded from the store, like Xbox and Roblox. Edge cant connect to the internet too!

    I think this started yesterday after the cumulative update 4464330, not sure though it its the cause.

    Any feedback/help is appreciated.

    Here are some screenies:
    Windows 10 1809: Microsoft Store Can't Connect to the Internet-error1.pngWindows 10 1809: Microsoft Store Can't Connect to the Internet-error2.pngWindows 10 1809: Microsoft Store Can't Connect to the Internet-error3.png

    Thanks,
    Werdoe
      My Computer


  2. Posts : 10
    Windows 10 Pro
    Thread Starter
       #2

    Additional info:

    I already tried resetting the store using this guide .

    Done trying to re-register using this guide

    Tried the built-in troubleshooter in the settings, to no avail.

    Still cant open.
      My Computer

  3. pepanee's Avatar
    Posts : 1,383
    Windows 10 Professional
       #3

    Try Method 1 from the link (1. Run a system file check)

    Windows Store needs to be online: 5 ways to fix this error
      My Computer

  4. alphanumeric's Avatar
    Posts : 13,505
    Windows 10 IoT
       #4

    Check that ipv6 is turned on enabled. I believe its Settings > Network & Internet > Status > Change adapter settings. Then right click and select properties. Then check the box for Internet protocol Version 6.
      My Computer

  5. f14tomcat's Avatar
    Posts : 47,350
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       #5

    Had the same issue. I had IPv6 disabled. All Store Apps just sat there, spinning. Enabled in LAN, and Ta-Da! Has nothing to do with whether or not your ISP supports it. MS uses it to link to their Store and all. No DNS lookups involved.
      My Computers


  6. Posts : 10
    Windows 10 Pro
    Thread Starter
       #6

    Thank you everyone who commented! Got it solved by reseting the Networks.
    Settings > Network & Internet > Network Reset > Reboot PC
      My Computer



  7. Posts : 3
    WINDOWS 10 PRO 64Bit
       #7

    Registered and joined the forum to say this fix worked for me too. Tired all the other long winded google fixes which did nothing....... Thank you XX
      My Computer


 

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