Windows 10 1809: Microsoft Store Can't Connect to the Internet Solved

  1.    #1

    Windows 10 1809: Microsoft Store Can't Connect to the Internet

    Hi TenForums,

    I'm having a problem opening Microsoft Store, it keeps telling me to check my internet connection. Even though I have good connection. It wont let me open apps downloaded from the store, like Xbox and Roblox. Edge cant connect to the internet too!

    I think this started yesterday after the cumulative update 4464330, not sure though it its the cause.

    Any feedback/help is appreciated.

    Here are some screenies:
    Click image for larger version. 

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      My ComputerSystem Spec

  2.    #2

    Additional info:

    I already tried resetting the store using this guide .

    Done trying to re-register using this guide

    Tried the built-in troubleshooter in the settings, to no avail.

    Still cant open.
      My ComputerSystem Spec

  3. pepanee's Avatar
    Posts : 1,255
    Windows 10 Professional

    Try Method 1 from the link (1. Run a system file check)

    Windows Store needs to be online: 5 ways to fix this error
      My ComputerSystem Spec

  4.    #4

    Check that ipv6 is turned on enabled. I believe its Settings > Network & Internet > Status > Change adapter settings. Then right click and select properties. Then check the box for Internet protocol Version 6.
      My ComputerSystem Spec

  5. f14tomcat's Avatar
    Posts : 41,776
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Had the same issue. I had IPv6 disabled. All Store Apps just sat there, spinning. Enabled in LAN, and Ta-Da! Has nothing to do with whether or not your ISP supports it. MS uses it to link to their Store and all. No DNS lookups involved.
      My ComputersSystem Spec

  6.    #6

    Thank you everyone who commented! Got it solved by reseting the Networks.
    Settings > Network & Internet > Network Reset > Reboot PC
      My ComputerSystem Spec

  7. Posts : 1
    WINDOWS 10 PRO 64Bit

    Registered and joined the forum to say this fix worked for me too. Tired all the other long winded google fixes which did nothing....... Thank you XX
      My ComputerSystem Spec


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