Windows 10 1809: Microsoft Store Can't Connect to the Internet

werdoe · 12 Oct 2018

Hi TenForums,

I'm having a problem opening Microsoft Store, it keeps telling me to check my internet connection. Even though I have good connection. It wont let me open apps downloaded from the store, like Xbox and Roblox. Edge cant connect to the internet too!

I think this started yesterday after the cumulative update 4464330, not sure though it its the cause.

Any feedback/help is appreciated.

Here are some screenies:

Windows 10 1809: Microsoft Store Can't Connect to the Internet-error1.png

Windows 10 1809: Microsoft Store Can't Connect to the Internet-error2.png

Windows 10 1809: Microsoft Store Can't Connect to the Internet-error3.png

Thanks,
Werdoe

werdoe · 12 Oct 2018

Additional info:

I already tried resetting the store using this guide .

Done trying to re-register using this guide

Tried the built-in troubleshooter in the settings, to no avail.

Still cant open.

pepanee · 12 Oct 2018

Try Method 1 from the link (1. Run a system file check)

Windows Store needs to be online: 5 ways to fix this error

alphanumeric · 12 Oct 2018

Check that ipv6 is turned on enabled. I believe its Settings > Network & Internet > Status > Change adapter settings. Then right click and select properties. Then check the box for Internet protocol Version 6.

f14tomcat · 12 Oct 2018

Had the same issue. I had IPv6 disabled. All Store Apps just sat there, spinning. Enabled in LAN, and Ta-Da! Has nothing to do with whether or not your ISP supports it. MS uses it to link to their Store and all. No DNS lookups involved.

werdoe · 12 Oct 2018

Thank you everyone who commented! Got it solved by reseting the Networks.
Settings > Network & Internet > Network Reset > Reboot PC

IBastavd · 09 Jun 2019

Registered and joined the forum to say this fix worked for me too. Tired all the other long winded google fixes which did nothing....... Thank you XX