App store closing its self on open... Windows 10 RTM


  1. Posts : 1
    Windows 10
       #1

    App store closing its self on open... Windows 10 RTM


    Edit: fixed by deleting the folder: C:\Users\therock247uk\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache\perUser Cache_00034001825B21B0

    Hi,
    This started happening yesterday right around when the new AMD drivers were on Windows Update, Though I've rolled them back but it still happens.. I've tried wsreset.exe and sfc /scannow

    This is from event viewer
    Any help you can give me will be appreciated.
    Log Name: Application
    Source: Application Error
    Date: 02/08/2015 01:28:17 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: therock247uk-PC
    Description:
    Faulting application name: WinStore.Mobile.exe, version: 2015.7.22.2, time stamp: 0x55b03689
    Faulting module name: twinapi.appcore.dll, version: 10.0.10240.16397, time stamp: 0x55af1390
    Exception code: 0xc000027b
    Fault offset: 0x000000000006687f
    Faulting process ID: 0x21d4
    Faulting application start time: 0x01d0ccba20798fd0
    Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsStore_2015.7.22.0_x64__8wekyb3d8bbwe\WinStore.Mobile.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
    Report ID: 39d50e81-fa55-4d6f-b3b0-ca23412300a3
    Faulting package full name: Microsoft.WindowsStore_2015.7.22.0_x64__8wekyb3d8bbwe
    Faulting package-relative application ID: App
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-02T00:28:17.000000000Z" />
    <EventRecordID>4182</EventRecordID>
    <Channel>Application</Channel>
    <Computer>therock247uk-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>WinStore.Mobile.exe</Data>
    <Data>2015.7.22.2</Data>
    <Data>55b03689</Data>
    <Data>twinapi.appcore.dll</Data>
    <Data>10.0.10240.16397</Data>
    <Data>55af1390</Data>
    <Data>c000027b</Data>
    <Data>000000000006687f</Data>
    <Data>21d4</Data>
    <Data>01d0ccba20798fd0</Data>
    <Data>C:\Program Files\WindowsApps\Microsoft.WindowsStore_2015.7.22.0_x64__8wekyb3d8bbwe\WinStore.Mobile.exe</Data>
    <Data>C:\WINDOWS\SYSTEM32\twinapi.appcore.dll</Data>
    <Data>39d50e81-fa55-4d6f-b3b0-ca23412300a3</Data>
    <Data>Microsoft.WindowsStore_2015.7.22.0_x64__8wekyb3d8bbwe</Data>
    <Data>App</Data>
    </EventData>
    </Event>
      My Computer


  2. Posts : 7
    Windows 10
       #2

    I am having the same problem. I tried deleting the folder as you state and nothing... still when I click on Windows Store it won't open. My Windows Store apps won't run either (Netflix). I have run the powershell script as well attempting to reinstall to no avail. When I run msreset.exe it returns the error

    ms-windows-store:PurgeCaches

    The application cannot be started. Try reinstalling the application to fix the problem.
      My Computer


 

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