How to use Intel Rapid Storage Tech software with Kyhi boot rescue

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  1. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #1

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue


    HP made mobile workstations (notebooks), zbook G0, G2, G3, etc.
    The first generation G0 came with default RAID 0.
    http://h10032.www1.hp.com/ctg/Manual/c03916100

    It had a 750 GB HD that worked with a 32 GB flash cache.
    This 32 GB flash cache does not function as a SSD drive.
    The flash cache cannot be used for the installation of windows or files.
    It can be removed but not replaced with a SSD.
    In addition to the flash cache there is a primary and a secondary HD bay.
    In the primary bay there is a 750 GB HD which has the Windows 10 operating system, drivers, applications, files, etc.
    The secondary bay was empty and now has a 1 TB storage drive.
    Both of these bays have quick release chasis to move the drive.

    The operating system has failed to boot.
    In using Kyhi boot rescue there were problems installing the Intel Rapid Storage Technology (RST) software.
    This software is used to turn on and off acceleration.
    When acceleration is enabled the HD is in RAID 0 configuration.
    When acceleration is disabled the HD is like a typical HD.


    When the 750 GB HD is in RAID 0 or with acceleration on the drive can not be used to transfer files to another computer. Other computers are unable to read the files and some may display RAW.

    When the Intel Rapid Storage Technology (RST) software is used it has 5 tabs:
    Status
    Manage
    Performance
    Preferences
    Help

    The Performance tab has a clickable link to disable acceleration.

    This software was not able to be installed using Kyhi boot rescue and posted a message that it needed Microsoft .NET Framework 4.6.1

    Microsoft .NET Framework 4.6.1 was then downloaded and could not be installed as a message displayed that this .NET Framework version or a later version was already installed.

    The Net Framework repair tool was used and this did not fix the problem.

    The Intel Rapid Storage Technology (RST) was unable to be installed after the above steps.

    If RAID 0 is on (acceleration on) the 750 GB drive cannot be transferred to another computer to move files as the files will not be able to be read.
    The Intel RST software is used to turn off the accelerator.
    Once the accelerator is turned off the HD then functions as a typical HD.
    The HD can then be moved from computer to computer to transfer files.
    If the drive fails while in RAID 0 the RAID 0 must be turned off to move the drive to another computer and recover the files.

    Using Kyhi boot rescue the HD has been tested multiple times using HD Tune, Crystal Disk, Sea Tools for Windows, and HP UEFI diagnostics.

    The problem with the drive may be related to the operating system and drive file system and HP suggested running their disk sanitizer to thoroughly clean the drive.

    The files need to be recovered first and converting the RAID 0 to a typical HD could make the backup and restore easier.

    Using control panel NET Framework was not seen.
    How can NET Framework be uninstalled and reinstalled?
    The Intel error message may not be fixed by an uninstall and reinstallation of NET Framework so other backup options may be needed to get a working copy of Intel Rapid Storage Technology (RST) software.

    These are some images:

    Error message when attempting to install Intel RST using Kyhi boot rescue:

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-intel-rapid-storage-technology-software-setup-failure-requiring-microsoft-.net-framework-4.6.1.png

    Error message when attempting to install Microsoft .NET Framework 4.6.1 using Kyhi boot rescue:

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-microsoft-.net-2015-.net-framework-4.6.1-later-update-already-installled-comput.png

    Kyhi boot rescue folders and files on a new flash drive:

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-kyhi-boot-rescue-flash-drive.png

    Intel Rapid Storage Technology (RST) software on an computer that has the identical hardware configuration:

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-intel-rapid-storage-technology-software-working-zbook-g0-performance-tabpng.png

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-intel-rapid-storage-technology-software-working-zbook-g0-manage-tabpng.png

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-intel-rapid-storage-technology-software-working-zbook-g0.png

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-intel-rapid-storage-technology-software-working-zbook-g0-preferences-tabpng.png


    Intel support had no experience with Kyhi boot rescue and suggested uninstalling and reinstalling NET Framework 4.6.1. Can this fix the problem? If so how is it done? If it cannot fix the problem how can Intel RST be used with Kyhi boot rescue?
      My Computer


  2. Posts : 16,325
    W10Prox64
       #2

    Zbook,
    I may not be understanding this properly, but, if the .NET and/or IRST need to be installed "IN-TO" the Kyhi rescue environment, then please see here:

    Windows 10 Recovery Tools - Bootable Rescue Disk - Page 141 - Windows 10 Forums

    This may help.
      My Computer


  3. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       #3

    There are two G0 computers.
    By default these computer models are in RAID 0.
    They came with a 32 GB flash cache that works with a hard drive.
    If an end user wants to use a G0 without RAID 0 they must turn off acceleration.
    In order to turn off acceleration there are three methods displayed in the Intel software.

    Code:
    Disabling Acceleration
    You can disable acceleration on a disk or volume if you want to:
    • Enable acceleration on a different disk or volume.
    • Return the solid-state drive to pass-through.
    • Physically move an accelerated disk or volume to another computer.
    Completing this action makes any cached data associated with the accelerated disk or volume immediately inaccessible. If the current acceleration mode is maximized, disabling acceleration may take a while to complete, depending on the cache and the solid-state drive size. You can use other applications during this time.
    1. Click ‘Performance’, and then click ‘Disable acceleration’ in the Intel® Smart Response Technology page.
    2. In the dialog, click ‘Yes’ to confirm.
    3. The page refreshes and reports the acceleration as disabled.
    In the event that you are unable to open or access Intel® Rapid Storage Technology due to an application error or operating system issue, you will need to disable acceleration using the option ROM or the UEFI driver user interface.
    Complete the following steps to disable acceleration using the option ROM user interface.
    1. Restart your computer.
    2. Press 'Ctrl'+'I' to access the main menu of the option ROM user interface.
    3. Select ‘Acceleration Options’ from the main menu.
    4. Select the accelerated disk or volume.
    5. If acceleration is in maximized mode, type 's' to synchronize data from the flash memory to the accelerated disk or volume. Otherwise, go to step 7.
    6. Press ‘Y’ to confirm.
    7. Type 'r’ to remove acceleration.
    8. Press ‘Y’ to confirm.
    Complete the following steps to disable acceleration using the UEFI driver user interface.
    1. Restart your computer.
    2. Access the BIOS menu.
    3. Navigate to 'Intel® Rapid Storage Technology' and press the 'Enter' key.
    4. Select the accelerated disk or volume in the main menu.
    5. Select 'Remove Acceleration'.
    6. Press the 'Enter' key to confirm.
    See also:



    Two of the methods could be used if the computer manufacturer had options in the BIOS
    (ROM user interface)
    (UEFI driver user interface)

    The HP computers do not have these two options in the BIOS.

    The method that is used for the HP computers is to use the Intel software.


    (Click ‘Performance’, and then click ‘Disable acceleration’ in the Intel® Smart Response Technology page)

    If a HD is to be removed from the computer it would not be able to be read in any computer unless the RAID 0 is turned off.

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-intel-rst-disabling-acceleration.png

    After a crash moving the drive to a secondary bay of another computer or external HD enclosure were performed.
    All attempts to read the drive failed.

    The drive folders and files were recovered in a Microsoft store.

    A clean install was performed, drivers, HP software and firmware, applications and files were reinstalled.

    By default when the operating system was clean installed the computer was automatically in RAID 0.

    HP typically only provides hardware support however one technician had had their own G0 and familiarity with RAID 0 and moving drives. This tech support reported these steps on how they turned off RAID 0.
    These steps that were performed only once after one of the Microsoft store recoveries to test the procedure were:

    The Intel RST was downloaded and installed.
    The acceleration was turned off.
    The drive was moved to another computer and the files were able to be read and transferred to another drive.
    The drive was then returned to the original computer.
    The accelerator was turned on to reestablish the RAID 0.

    There is currently a failure to boot of one of the G0 computers.
    There were problems with recurrent problems detected on chkdsk with normal hardware by multiple drive tests (HD Tune, HD Sentinel, Crystal Disk, Sea Tools for Windows, Atto, HP UEFI hardware diagnostic, etc.
    HP
    The Users backup folder is old and the Macrium image has a corrupt operating system that could not be upgraded.

    To recover the files there was only one method that worked and that was with Kyhi boot rescue.
    The Kyhi boot rescue was use to copy and paste the Users folder to a 4TB external HD.

    The 4TB HD was just purchased and is out of the box.
    Had the 4TB not been purchased another method that could be used to recover the files is to turn off acceleration using Intel RST.
    The Intel Rapid Storage Technology software (RST) is on a working G0.
    These two G0 computers have the identical configuration.
    Images in this thread were posted from the working G0 that by default is in RAID 0.
    The identical Intel RST software was not able to be installed using Kyhi boot rescue on the problematic G0.
    It displayed the error message that .NET Framework 4.6.1 was unavailable.


    This was the detailed error log:
    Code:
    This is the log of the Intel rapid storage technology software failure to install: 2018:09:05 15:45:14:780: 2018:09:05 15:45:14:780: >>>Dumping deffered logs2018:09:05 15:45:14:769: Adding Windows8-x64 (0x90000602 == 0x80000602)2018:09:05 15:45:14:769: Adding W2K12-x64 (0xA0000602 == 0x80000602)2018:09:05 15:45:14:769: Adding Windows8.1-x64 (0x90000603 == 0x80000603)2018:09:05 15:45:14:769: Adding W2K12R2-x64 (0xA0000603 == 0x80000603)2018:09:05 15:45:14:769: Adding Windows10-x64 (0x90000A00 == 0x80000A00)2018:09:05 15:45:14:769: Adding W2K16-x64 (0xA0000A00 == 0x80000A00)2018:09:05 15:45:14:773: Banned Applications loaded2018:09:05 15:45:14:775: Checking .NET version...2018:09:05 15:45:14:775: Expected version: v2.0.507272018:09:05 15:45:14:775: Couldn't open or find registry key for the expected .NET version2018:09:05 15:45:14:775: Checking .NET version...2018:09:05 15:45:14:775: Expected version: v3.02018:09:05 15:45:14:775: Couldn't open or find registry key for the expected .NET version2018:09:05 15:45:14:775: Checking .NET version...2018:09:05 15:45:14:775: Expected version: v3.52018:09:05 15:45:14:775: Couldn't open or find registry key for the expected .NET version2018:09:05 15:45:14:775: Checking .NET version...2018:09:05 15:45:14:775: Expected version: v4\Client2018:09:05 15:45:14:775: Found registry key for the expected .NET version.2018:09:05 15:45:14:775: Checking .NET version...2018:09:05 15:45:14:775: Expected version: v4\Full2018:09:05 15:45:14:775: Found registry key for the expected .NET version.2018:09:05 15:45:14:775: Checking .NET version...2018:09:05 15:45:14:775: Expected version: v4.5\Client2018:09:05 15:45:14:775: Found registry key for the expected .NET version.2018:09:05 15:45:14:775: Looking for .NET version 4.5 or above2018:09:05 15:45:14:775: Found version: 4.6.000792018:09:05 15:45:14:775: Checking .NET version...2018:09:05 15:45:14:775: Expected version: v4.5\Full2018:09:05 15:45:14:775: Found registry key for the expected .NET version.2018:09:05 15:45:14:775: Looking for .NET version 4.5 or above2018:09:05 15:45:14:775: Found version: 4.6.000792018:09:05 15:45:14:775: Loading saved properties2018:09:05 15:45:14:779: Effective command line: "X:\Users\Default\Downloads\sp91733.exe" 2018:09:05 15:45:14:781: >>> Log start2018:09:05 15:45:14:781: Mutex with given name doesn't exist. Creating new one. 2018:09:05 15:45:14:781: Obtained mutex succesfully.2018:09:05 15:45:14:781: Single-instance mutex has been obtained2018:09:05 15:45:14:781: Core version: 2.5.552018:09:05 15:45:14:781: Setup version: 16.99.0.452018:09:05 15:45:14:781: Command line: "X:\Users\Default\Downloads\sp91733.exe" 2018:09:05 15:45:14:781: OS data: 10-0-1-0 64-bit2018:09:05 15:45:14:781: System up time: 49822 sec2018:09:05 15:45:14:781: Reboot pending: No2018:09:05 15:45:14:781: Current UI language: 04092018:09:05 15:45:14:782: Language folder: X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp2018:09:05 15:45:14:786: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 02018:09:05 15:45:14:788: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 02018:09:05 15:45:14:790: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 02018:09:05 15:45:14:791: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 02018:09:05 15:45:14:793: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 02018:09:05 15:45:14:794: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 32018:09:05 15:45:14:796: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 02018:09:05 15:45:14:797: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 02018:09:05 15:45:14:799: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 02018:09:05 15:45:14:800: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 02018:09:05 15:45:14:802: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 02018:09:05 15:45:14:804: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 02018:09:05 15:45:14:806: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 02018:09:05 15:45:14:807: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 02018:09:05 15:45:14:809: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 02018:09:05 15:45:14:810: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 02018:09:05 15:45:14:812: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 02018:09:05 15:45:14:813: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 02018:09:05 15:45:14:814: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 02018:09:05 15:45:14:816: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 02018:09:05 15:45:14:817: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 02018:09:05 15:45:14:819: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 02018:09:05 15:45:14:820: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 02018:09:05 15:45:14:822: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 02018:09:05 15:45:14:823: Found X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 02018:09:05 15:45:14:824: Loading language 04092018:09:05 15:45:14:825: Setup mode: Installation2018:09:05 15:45:14:825: E Win32 exception occurred!!2018:09:05 15:45:14:825: Error code: 0x4E23 (20003)2018:09:05 15:45:14:826: Error text: ''2018:09:05 15:45:14:826: Extended error text: '.NET version check failed'2018:09:05 15:45:14:826: Debug info: 'SourceFiles\RST.cpp (130)'2018:09:05 15:45:14:826: Node is not valid. Failed to resolved error string from config file error: 200032018:09:05 15:45:14:826: propertyId: 8095, serror: The following application requires Microsoft .NET Framework 4.6.1: Intel® Rapid Storage Technology. errorCode: 200032018:09:05 15:45:14:826: Reading storyboard2018:09:05 15:45:14:826: Page count: 152018:09:05 15:45:14:826: Added: Welcome2018:09:05 15:45:14:826: Added: Modify2018:09:05 15:45:14:826: Added: OptaneEnabledError2018:09:05 15:45:14:827: Added: CpuAttachedStorageError2018:09:05 15:45:14:827: Added: CpuAttachedStorageSystemVolumeError2018:09:05 15:45:14:827: Added: SataPort6Or7UsedError2018:09:05 15:45:14:827: Added: Warning2018:09:05 15:45:14:827: Added: License2018:09:05 15:45:14:827: Added: Readme2018:09:05 15:45:14:827: Added: Destination2018:09:05 15:45:14:827: Added: Confirm2018:09:05 15:45:14:827: Added: Progress2018:09:05 15:45:14:827: Added: InjectionFailedWarning2018:09:05 15:45:14:827: Added: Finish2018:09:05 15:45:14:827: Added: Error2018:09:05 15:45:14:827: Reading string map2018:09:05 15:45:14:827: No string map present2018:09:05 15:45:14:843: Showing page: Error2018:09:05 15:46:09:233: Copied to clipboard: 'X:\Users\Default\Intel\Logs'2018:09:05 15:46:48:249: Dumping properties (28 total)2018:09:05 15:46:48:249: IIF_MSILOGLEVEL=40962018:09:05 15:46:48:249: IIF_CREATE_DESKTOP_ICON=02018:09:05 15:46:48:249: IIF_NO_INJECT_SWITCH=02018:09:05 15:46:48:249: IIF_INTEL_PAGE=www.intel.com/support/optane-memory2018:09:05 15:46:48:249: IIF_NOMSITRANSACTIONS=Yes2018:09:05 15:46:48:249: IIF_LOGFOLDER=X:\Users\Default\Intel\Logs2018:09:05 15:46:48:249: IIF_SETUPVERSION=16.99.0.452018:09:05 15:46:48:249: IIF_PACKAGEVERSION=16.5.1.10302018:09:05 15:46:48:249: IIF_SETUPPATH=X:\Users\Default\Downloads2018:09:05 15:46:48:249: IIF_CACHELOC=x:\Program Files (x86)\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}2018:09:05 15:46:48:249: IIF_OS=10.02018:09:05 15:46:48:249: IIF_OSSERVICEPACK=02018:09:05 15:46:48:249: IIF_IS64=12018:09:05 15:46:48:249: IIF_NET40CLIENT=12018:09:05 15:46:48:249: IIF_NET40FULL=12018:09:05 15:46:48:249: IIF_NET45CLIENT=12018:09:05 15:46:48:249: IIF_NET45FULL=12018:09:05 15:46:48:249: IIF_INSTALLFOLDER=x:\Program Files\Intel\Intel(R) Rapid Storage Technology2018:09:05 15:46:48:249: IIF_LANGCOUNTRY=en-US2018:09:05 15:46:48:249: IIF_PROGRAMFILES86FOLDER=x:\Program Files (x86)2018:09:05 15:46:48:249: IIF_HASBATTERY=02018:09:05 15:46:48:249: IIF_VC14X86_INSTALLED=02018:09:05 15:46:48:249: IIF_VC14X64_INSTALLED=02018:09:05 15:46:48:249: IIF_RESOURCEFOLDER=X:\Users\Default\AppData\Local\Temp\IIF3C0E.tmp2018:09:05 15:46:48:249: IIF_SETUPMODE=INSTALL2018:09:05 15:46:48:249: IIF_EXITCODE=200032018:09:05 15:46:48:249: IIF_LICENSE=2018:09:05 15:46:48:249: IIF_README=2018:09:05 15:46:48:249: Dumping feature states2018:09:05 15:46:48:249: Feature: 'DriverFeature' | Package: '{DBEC3A35-04A8-4A70-BD7B-F42654758956}' | Current: 'false' | New: 'false'2018:09:05 15:46:48:249: Feature: 'ServiceFeature' | Package: '{DBEC3A35-04A8-4A70-BD7B-F42654758956}' | Current: 'false' | New: 'false'2018:09:05 15:46:48:249: Feature: 'UIFeature' | Package: '{DBEC3A35-04A8-4A70-BD7B-F42654758956}' | Current: 'false' | New: 'false'2018:09:05 15:46:48:249: Feature: 'TrayFeature' | Package: '{DBEC3A35-04A8-4A70-BD7B-F42654758956}' | Current: 'false' | New: 'false'2018:09:05 15:46:48:249: Feature: '' | Package: '' | Current: 'false' | New: 'false'2018:09:05 15:46:48:249: Exit code (command line): 16032018:09:05 15:46:48:249: >>> Log End

    These are some of the emails with Intel support.
    There were two different reps.

    Code:
    You mentioned that you are having an error when installing Intel® Rapid Storage Technology (Intel® RST). I would like you to try the following troubleshooting steps:
    1. ​Uninstall Intel® RST, and the .NET Framework 4.6.1 Package.
    2. Download the Microsoft .NET Framework 4.6.1. You can find it on the following website: https://www.microsoft.com/en-us/download/details.aspx?id=49981​
    3. Install the Microsoft .NET Framework 4.6.1. first
    4. Once the .NET file is install, proceed to install the Intel® RST. You can download it on the following link:
    https://downloadcenter.intel.com/dow...?product=55005 Make sure you download the SetupRST.exe


    Code:
    The mobile workstation is Zbook G0.
    https://support.hp.com/us-en/product...387509/manuals
    
    There is one 750 GB internal HD in the primary bay.
    There is a 32 GB flash cache.
    The 750 GB internal HD by default works with the 32 GB flash cache in a RAID 0 configuration.
    
    The operating system is Windows 10.
    The operating system failed to boot.
    
    Kyhi boot rescue software was used:
    Windows 10 Recovery Tools - Bootable Rescue Disk
    The computer booted using the Kyhi boot rescue.
    
    The Intel Rapid Storage Technology software was downloaded:
    https://downloadcenter.intel.com/dow...?product=55005
    It failed to install displaying:  
    The setup program ended prematurely due to the following error:
    The following application requires Microsoft .NET Framework 4.6.1:  Intel Rapid Storage Technology
    The Log at X:\Users\Default\Intel\Logs was included in the prior email.
    
    Troubleshooting steps have included:
    1) Downloading the Microsoft .Net Framework 4.6.1
    https://www.microsoft.com/en-us/down....aspx?id=49981
    
    There was an message with the installation of .NET Framework 4.6.1:
    Microsoft .NET 2015
    Your installation will not occur.  See below for reasons why.
    Details:
    .NET Framework 4.6.1 or a later update is already installed on this computer.
    
    Microsoft has a .NET Framework repair tool.
    It was ran and displayed that it would:
    a) unregister and re-register the windows installer service using MSIExec.exe.  Applicable regardless of the diagnosis results.
    b) Stops and restarts the Windows installer service.  Applicable regardless of the diagnosis results.
    It displayed:  The program can't start because DSROLE.dll is missing from your computer.  Try reinstalling the program to fix this problem.
    



    This was from a different Intel tech rep that was not familiar with the RAID 0 or Kyhi boot rescue.
    They did not remember that the Intel software was downloaded and installed on an identical G0.


    Code:
    Thank you for your response.
    Code:
    
    ​After reviewing all the details than you provided, you are trying to install the latest version of the RST, which is not compatible at all with the Chipset on your computer, you must download the oldest version compatible with your Chipset which is the 14.8.0.1042, prior the installation, you must uninstall any software related to RST, I will provide you the link to this version of RST, should work with no problems and you should be able to disable the acceleration.
    
                            RST link: 


    This link for Intel software did not have an exe file.
    7zip was downloaded and installed to see if it could open it but it just flashed.

    So the first Intel Storage Technology works on one G0.
    It did not install on the problematic G0 using Kyhi boot rescue.

    The link that the second Intel rep posted was able to be opened but it was unclear how to install it.



    Wondering if you can install either of these two software on any computer and then using Kyhi boot rescue:

    https://downloadcenter.intel.com/dow...?product=55005
    https://downloadcenter.intel.com/dow...ace-and-Driver

    The first link was able to be installed on a G0 that is working.
    The first link was not able to be installed on a problematic G0 that was booted using Kyhi boot rescue.
    The second link was not able to be installed on any computer.


    What is preventing the Intel RST from finding the Microsoft .NET Framework 4.6.1 available using Kyhi?
    How can this be troubleshooted so that the software can be used?

    How can Microsoft .NET Framework 4.6.1 be uninstalled and then reinstalled when using Kyhi boot rescue? It's unclear whether this troubleshooting step will work but it was suggested by one of the Intel reps.


    These are from the help section on the Intel RST software:

    Code:
    Getting Started
    The Intel® Rapid Storage Technology software package provides high-performance SATA and SATA RAID capabilities for supported operating systems.
    Refer to the System Requirements and the Readme file installed with this software to set up your system’s configuration or identify the feature support level. You can also visit Intel's online support to learn more about the full system requirements and RAID BIOS configuration.
    RAID-enabled systems
    Redundant Array of Independent Drives (RAID) refers to multiple independent disks combined to form one logical drive. The main objective of this technology is to improve storage system performance, data protection, and increase fault tolerance.
    This technology provides support for the following features:
    ■ Intel® Rapid Recover Technology
    This technology provides full data redundancy by copying data from a designated source drive (i.e., master disk) to a designated destination drive (i.e., recovery disk). Data updates of recovery volumes can be continuous or on request.
    ■ Intel® Rapid RAID
    This technology provides the ability to create RAID 0, RAID 1, RAID 5, and RAID 10 volumes on desktop and mobile platforms. Data is distributed across two or more disks to provide data redundancy or to enhance data storage performance. 
    ■ Intel® Matrix RAID Technology
    This technology allows two independent RAID volumes to be created on a single array. The first volume occupies part of the array, leaving space for the second volume.  The array may consist of two to six disks depending on the volume types.
    ■ Native Command Queuing (NCQ)
    NCQ is a feature that allows disks to accept more than one command at a time. When used in conjunction with one or more disks that support NCQ, storage performance is increased on random workloads by allowing the disk to optimize internally the order of commands.
    ■ Hot plug
    Also referred to as hot swap, this feature allows disks to be removed or inserted while the computer is turned on and the operating system is running. As an example, hot plugging may be used to replace a failed external disk.
    ■ Disk capacity greater than two terabytes (2 TB)
    This feature provides support for hard disks and solid-state drives with a capacity greater than 2 TB that are reported as pass-through devices (available) or used in a RAID configuration.
     
    ■ Intel® Smart Response Technology
    These features allow you to configure non-volatile cache to help improve the system performance.
    ■ Accelerate the storage system:  Configure accelerated devices to be used as non-volatile, intelligent caching for a disk or volume present in the storage system. 
    ■ DC cache policies:  Configure the DC cache policy to reduce power consumption and increase longevity of the disk.
    ■ Dynamic Storage Accelerator
    This feature maximizes I/O throughput performance, lowers I/O latency, and increases system responsiveness by using gears that dynamically adjust the system power management states based on I/O activity, power plan, and power source such as AC or DC mode.
    ■ Power and performance settings
    These features allow you to configure system power and performance settings to fit your needs.
    ■ Link power management:  Manage the power usage of your SATA devices during idle time when there is no I/O activity or when devices are absent or unused.
    ■ Volatile volume cache settings allow you to configure cache policies for each RAID volume in your storage system.
    Write-cache buffer flushing: Configure Windows* write-cache buffer flushing to improve performance.
    Cache mode: Configure a cache mode for volatile volume cache on an array to achieve optimal performance.
    ■ Volume migration
    This feature provides support for converting system data into a high-performance or data protection RAID configuration.
    ■ Volume size increase
    This feature allows you to increase the data storage capacity of a volume by using 100% of the available array space or by adding one or more disks to an existing volume.
    Our application also provides support for the following features:
    • Password-protected disks
    This feature provides high-level security and protection for the data on your disks with a password, denying access from any unauthorized user. 
     
    • TRIM
    This feature provides support for all pass-through solid-state drives (SSDs) in your storage system that meets the ATA-8 protocol requirements. Also, support is provided for SSDs that are part of a RAID 0 array. This feature optimizes write operations, helps reduce device wear, and maintains unused storage area on devices as large as possible.
    • ODD power optimization 
    This feature allows an unused optical disk drive (ODD) to be automatically powered off when media such as a compact disk, a DVD, or Blu-ray* disk are not present in the drive and the tray** is closed.  The ODD is powered back on by the operating system or user interaction with the device, including when the eject button is pressed. ODD power optimization is particularly valuable for mobile computers as battery life is negatively affected when the ODD is powered on and in an idle state. This feature is only supported on the following system configurations: Intel® 6 Series Chipset or later, compatible motherboards, and compatible ODDs. For more information about compatibility requirements, refer to the SATA specifications available at www.sata-io.org
    **For slot-loadable drives, the tray condition does not apply.
    PCIe SSD Support
    The RST driver supports the connection of a single pass-through PCIe SSD provided all of the following are TRUE:
    ■ The platform supports PCIe SSDs.
    ■ The BIOS supports PCIe SSDs.
    ■ The System is in RAID mode.
    ■ The connected PCIe SSD supports the NVM Express 1.0 Specification or AHCI Specification for Host Controller Interfaces.
    The creation of cache volume on the PCIe SSD, using Intel® Smart Response Technology is also supported. 
    AHCI-enabled systems
    Advanced Host Controller Interface (AHCI) is an interface specification that automatically allows the storage driver to enable advanced SATA features, such as Native Command Queuing and Native Hot Plug, on the disks connected to your computer. The following features are supported on AHCI-enabled systems:
    ■ Native Command Queuing (NCQ)
    ■ Hot plug
    ■ Disk capacity greater than two terabytes (2 TB)
    ■ Dynamic Storage Accelerator
    ■ Power and performance settings
    ■ Password-protected disks
    ■ ODD power optimization

    Code:
    System Requirements
    Intel® Rapid Storage Technology provides enhanced management capabilities and detailed status information for Serial ATA AHCI and RAID subsystems. This application is supported on the following operating systems and hardware components:
    Supported operating systems 
    ■ Microsoft Windows* 7 x32-bit Edition
    ■ Microsoft Windows* 7 x64-bit Edition
    ■ Microsoft Windows* 8 x32-bit Edition
    ■ Microsoft Windows* 8 x64-bit Edition
    ■ Microsoft Windows* 8.1 x32-bit Edition
    ■ Microsoft Windows* 8.1 x64-bit Edition
    ■ Microsoft Windows* Server 2008 R2 x64-bit Edition
    ■ Microsoft Windows* Server 2012 x64-bit Edition
    ■ Microsoft Windows* Server 2012 R2 x64-bit Edition
    ■ Microsoft Windows* MultiPoint Server 2011 x64-bit Edition
    Supported Intel® Chipsets
    Refer to the Readme file installed with this software or visit Intel's online support to learn more about the full system requirements and RAID BIOS configuration.
    ■ Intel® 9 Series Chipset Family
    ■ Intel® 8 Series and Intel® C220 Series Chipset Family
    ■ Intel® X79 Express Chipset (SATA AHCI/RAID controller)
    ■ Intel® 7 Series Chipset and Intel® C216 Chipset Family
    ■ Intel® 6 Series and Intel® C200 Series Chipset Family
    ■ Intel® 5 Series Chipset and Intel® 3400 Series Chipset Family
    See also:





    Last edited by zbook; 09 Sep 2018 at 20:25.
      My Computer


  4. Posts : 16,325
    W10Prox64
       #4

    zbook, Sorry, I'm really struggling here, because this is all new to me...but...

    Reading the README.txt file of the second download for IRST you posted:
    Download Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver
    It says, using the zip file - extract the contents: iaAHCIC.inf, iaAHCIC.cat, iaStorAC.inf, iaStorAC.cat, iaStorA.sys, and iaStorF.sys
    These are all the drivers, which I believe can be added to the Kyhi rescue media using DISM commands. Once that's done, the README file goes on to say:
    6.1a Systems Configured for RAID Mode:

    1. Enter Device Manager once you are logged into Windows OS.
    2. Expand the 'Storage Controllers' entry for Windows 7* or later.
    3. Right-click on Intel(R) SATA RAID Controller.
    4. Select 'Properties'.
    5. Select the 'Driver' tab.
    6. Click 'Driver Details'.
    7. If the 'iaStorA.sys' file is displayed, the installation
    was successful.


    6.1b Systems Configured for AHCI Mode:

    1. Enter Device Manager once you are logged into Windows OS.
    2. Expand the 'IDE ATA/ATAPI controllers' entry.
    3. Right-click on Intel(R) SATA AHCI Controller.
    4. Select 'Properties'.
    5. Select the 'Driver' tab.
    6. Click 'Driver Details'.
    7. If the 'iaStorA.sys' file is displayed, the installation
    was successful.
    The instructions are referring to adding the drivers during a clean install of the OS, but if they are added to the Kyhi Rescue media, that may get the drivers installed. If checking the "drivers details" doesn't show the correct drivers loaded, then you can "update driver", select "have disk" and point it to the correct file that you extracted.

    When the 750 GB HD is in RAID 0 or with acceleration on the drive can not be used to transfer files to another computer.
    How to switch the drive from RAID0 to AHCI? I don't know. But this should get you to a point where you can read and copy all your data off, no?
      My Computer


  5. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       #5

    Today I spoke with an an Intel senior technician.
    He indicated that the links for Intel RST that had be posted by previous Intel technicians were incorrect for the hardware configuration.
    On the HP website he found the Intel RST software listed under drivers.
    He asked that the drivers be downloaded and installed directly from the HP website.
    There was a current version and in the revision history there was one additional driver.
    Neither of these drivers were able to be installed and displayed the same error messages.

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-intel-rst-driver-version-14.8.1.1043-sp74389.png

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-intel-rst-driver-version-14.8.1.1043-sp74389-part-2.png

    How to use Intel Rapid Storage Tech software with Kyhi boot rescue-intel-rst-driver-version-14.8.1.1043-sp74389-part-3-changing-c-x.png




    This is a link to the HP website for the HP drivers:
    HP ZBook 17 Base Model Mobile Workstation - Driver Downloads | HP® Customer Support

    Under driver-storage:
    This is a link for the most up to date driver for the computer's configuration:
    Driver - HP ZBook 17 Base Model Mobile Workstation | HP® Customer Support

    Type: Driver
    Version: 14.8.1.1043 Rev.A
    Operating Systems:
    Windows 10 (64-bit)
    Release date: Jan 6, 2016
    File name: sp74389.exe (13.7 MB)

    In revision history this is a link for an older driver:

    Driver - HP ZBook 17 Base Model Mobile Workstation | HP® Customer Support

    Type: Driver
    Version: 14.5.0.1081 Rev.A
    Operating Systems: Windows 10 (64-bit)
    Release date: Jul 16, 2015
    File name: sp71863.exe (12.4 MB)

    In the third image above I had attempted to change C: to X: and it still displayed the same error message for installation at this location:
    X:\swsetup\sp74389\drivers\x64\iaAHCIC.cat





    What is seen in the logs that could be fixed?
    What can be done to install either HP driver?
    Or what can be done to install the Intel RST software?
      My Computer


  6. Posts : 4,594
    several
       #6

    The previous post suggested you mount the boot.wim and use dism to install the drivers.

    Did you try that?

    1 You should be able to extract the .cat, .sys and .inf files into a folder.

    2 use dism to mount boot .wim image

    3 use dism to integrate the drivers in the folder into the mounted boot.wim image.

    4 Unmount and commit the image.
      My Computer


  7. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       #7

    There are two flash drives available for windows problems: Windows 10 iso and Kyhi boot rescue.
    To install each the flash drives were cleaned and then they became bootable drives.

    Which software can and cannot be installed on these drives so that the drives can be used as bootable drives in the future for windows problems?

    The dism method I've not yet used.
    Please post the step by step technique and any pitfalls involved in the process.
      My Computer


  8. Posts : 4,594
    several
       #8

    Not sure what you mean by install software onto a flash drive.

    If you have created a bootable usb drive for winpe , you can put any other files or folders on there - assuming there is space.
      My Computer


  9. Posts : 4,594
    several
       #9

    The dism method I've not yet used.
    Please post the step by step technique and any pitfalls involved in the process.
    Add Drivers to Windows Installation ISO - YouTube
      My Computer


  10. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       #10

    How does the dism method overcome the problem with the installation error message: the specified procedure could not be found?

    How do you perform the dism method?
    Are there any pitfalls?
      My Computer


 

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