Troubleshooting the BETA log collector (extract > open) Solved

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  1. Posts : 26,546
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       #11

    Which setting had you modified?
    They appear to be the default settings?
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 4,142
    64bit Win 10 Pro ver 1903 Build 18362.267 and W10 Insider Build 18362.10005 and 18950
       #12

    zbook said: View Post
    Which setting had you modified?
    They appear to be the default settings?
    They are indeed the default settings so you should already be set up to work in the same way that I do.
      My ComputersSystem Spec


  3. Posts : 26,546
    windows 10 professional version 1607 build 14393.969 64 bit
    Thread Starter
       #13

    Between the time in which the BETA log collector worked and not worked there were links that did not open.
    7zip has a + option that was clicked and then all settings then used 7zip.
    Some items that I had attempted to view displayed winzip your 30 day trial has expired.
    It was unclear what needed to be clicked to make it trigger 7zip to make the winzip disappear.
    The + made everything default to 7zip and the links were able to be viewed.
    The side effect was not known at the time but that made it no longer able to run the BETA log collector.
    It is now fixed with the deselection in the earlier post.
    Thx for the help.
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 4,142
    64bit Win 10 Pro ver 1903 Build 18362.267 and W10 Insider Build 18362.10005 and 18950
       #14

    In future, if you get a zipped file in a format that will not open such as a .rar compressed file then right click on the file and you will see the option to extract it with 7-Zip.

    Click image for larger version. 

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      My ComputersSystem Spec


 
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